4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 5 Console - White.
  • Angle. Sony - PlayStation 5 Console - White.
  • Back. Sony - PlayStation 5 Console - White.
  • Alt View 11. Sony - PlayStation 5 Console - White.
  • Alt View 12. Sony - PlayStation 5 Console - White.
  • Unboxing - Sony PlayStation 5 Console video 4 minutes 23 seconds
  • Unboxing - Sony PlayStation 5 Console video 4 minutes 19 seconds

PlayStation 5 Console

Model:
1000031652
SKU:
6523167
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 489 Showing 9,761-9,780 of 14,675 reviews

  • Good service

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent service They attend you nicely They always smile to you

    I would recommend this to a friend

  • Efficient customer service and stock availability

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always tries to give the best service to the customers they support and also most of the times items will be available in store.

    I would recommend this to a friend

  • PS5

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was amazing the Best Buy workers provided great service when I went to pick up this item. Overall this was an amazing experience working with bestbuy

    I would recommend this to a friend

  • Worth the wait and great with my best buy gaming m

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got many during covid for people who wanted them and made their days and finally when i wanted 1 i finally got 1 and just went in and bought 1.

    I would recommend this to a friend

  • The Perfect Console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re going to pick a console it should be this one plus PlayStation Plus Premium makes GamePass look like garbage The ui layout looks amazing The expandable storage is easy to install

    I would recommend this to a friend

  • Son took a loan out of the bank of mom and dad :)

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son (he’s paying me back)teaching him responsibly. Or at least how a loan works. lol but he loves it and is so excited for the new Spider-Man game

    I would recommend this to a friend

  • Fantastic game

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fantastic! It's great that more people can enjoy video games. Kudos to Sony. However, I don't think they would have done this if it hadn't been for Microsoft.

    I would recommend this to a friend

  • PS5 Dave’s world premiere

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I felt that I had a good response to the PS five is one of the great things I did recently this year. if you don’t want to avoid CDs the best way to do is get a PS five is awesome

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • Great product and a pleasure with Best Buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and quality! I only buy my electronics from Best Buy. Never an issue. This is just another example of the many great products I have bought here.

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • Sony did it again

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it I know you want to, But seriously great console great quality would highly recommend

    I would recommend this to a friend

  • Ps5

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ps5 only thing I don’t like is sometimes it doesn’t connect to WiFi

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • Get one

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this last year and I simply adore it, it’s big and beautiful and I can never not play it!

    I would recommend this to a friend

  • PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a PS5 for my dad for his birthday , absolutely loves it. A little bit of a learning curve when it comes to navigating the UI but overall he learned it very well.

    I would recommend this to a friend

  • Better deal

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my PlayStation four and PlayStation four pro for this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Proud gamer dad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids first large purchase, they love it, hopefully I get to play it sometime soon....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    PS5 is amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Great quality. Amazing. My family loves it !! Just wish it came with more storage

    I would recommend this to a friend

  • The ps5

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the product it’s a better gaming experience than on the ps5 I would definitely recommend people get them a ps5

    I would recommend this to a friend

  • best for exclusves

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not one of those team xbox or team playstation folks. that said if you do care about exlusives this is the one to get. That and most of my friends happen to play on this platform.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    From an Xbox guy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really got this for spiderman 2 i look forward to other titles but cool system

    I would recommend this to a friend

  • Best buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent if you don't need games on discs. Order got delayed for Christmas.

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend
Page 489, Showing 9,761-9,780 of 14,675 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.