4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 5 Console - White.
  • Angle. Sony - PlayStation 5 Console - White.
  • Back. Sony - PlayStation 5 Console - White.
  • Alt View 11. Sony - PlayStation 5 Console - White.
  • Alt View 12. Sony - PlayStation 5 Console - White.
  • Unboxing - Sony PlayStation 5 Console video 4 minutes 23 seconds
  • Unboxing - Sony PlayStation 5 Console video 4 minutes 19 seconds

PlayStation 5 Console

Model:
1000031652
SKU:
6523167
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 504 Showing 10,061-10,080 of 14,675 reviews

  • Totaltech member

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a totaltech member at first seemed unreasonable but after the deals i got and being able to just order a ps5 through the app is awsome!. Definitely do recommend. Top g status

    I would recommend this to a friend

  • Love the new console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony finally got a lot of things right with the ps5. Very easy to add an M2 drive for expanded storage and the import from ps4 was great.

    I would recommend this to a friend

  • PS5

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get one for Spider-Man and the other exclusives that’s going to come out

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Ps5

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 is pretty good. Just not alot of games on the market yet

    I would recommend this to a friend

  • Good job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and well worth the buy.customer service was good

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Outstanding present for a gamer. Husband love it

    I would recommend this to a friend

  • Very good console.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good console for gamers. Playsation is way more superior then xbox in all aspects! I love the layout of the new console and its new look!

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • PS5

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Great product. Definitely recommend.

    I would recommend this to a friend

  • A classic

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation is always a great choice. My son loves it. Games are transferable across the platform which is a great feature.

    I would recommend this to a friend

  • PS5

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a great console. Was glad that I was able to keep the PS4 games that I have and able to play those games still on the PS5.

    I would recommend this to a friend

  • Great!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered in store. Got delivered very quick and the process/experience was great. Definitely would repurchase.

    I would recommend this to a friend

  • Finally

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i finally got ahold of one, it's solid. Took some grtting use to due to the new menus and interface coming from the ps4

    I would recommend this to a friend

  • Excentric

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally the veat thing bought made my aim in fps games AMAZING i love the feel of the controller and the ps5 just looks amazing

    I would recommend this to a friend

  • The full experience

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A purchase I don’t regret. Best Buy customer service made it easy to be picked up after ordering online.

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • Best Buy pickup process is super easy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this so much. Quick and easy pickup process at Best Buy! All employees were super helpful as I was clueless about which process

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    No Regrets

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the 2 year wait! Runs fast, quiet, have only had it a month but i like it. Highly recommend!

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • Very Happy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son's birthday. He loves it and it was super easy to transfer his PS4 stuff over to the PS5. He didn't lose any of his data in the process.

    I would recommend this to a friend

  • Amazing!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always bounced from Xbox to PlayStation and was really hesitant on buying the ps5, but I caved in was not disappointed :)

    I would recommend this to a friend

  • Digital PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough memory storage. Digital version works well for people that play few games without having to delete first purchased games to play new ones.

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • Lots of stock & Easy buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went into the store, spoke with an associate, given scannable form for the cashier, paid cashier, given PS5 system, and on my way home. Great experience!

    I would recommend this to a friend
Page 504, Showing 10,061-10,080 of 14,675 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.