4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 5 Console - White.
  • Angle. Sony - PlayStation 5 Console - White.
  • Back. Sony - PlayStation 5 Console - White.
  • Alt View 11. Sony - PlayStation 5 Console - White.
  • Alt View 12. Sony - PlayStation 5 Console - White.
  • Unboxing - Sony PlayStation 5 Console video 4 minutes 23 seconds
  • Unboxing - Sony PlayStation 5 Console video 4 minutes 19 seconds

PlayStation 5 Console

Model:
1000031652
SKU:
6523167
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 524 Showing 10,461-10,480 of 14,675 reviews

  • Xbox One to PS5

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been an Xbox gamer since 2007. But the Series X just didn’t jazz me. Making the switch to Playstation, and it is a better experience .

    I would recommend this to a friend

  • Right price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right price Trades in my ps4 pro got a good deal it’s either you want a ps5 or you don’t I prefer PlayStation due to ease of play

    I would recommend this to a friend

  • Very Satisfied

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Promptly available and easy to pick up. No hassle at all. It was really appreciated

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • Satisfied

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it! The staff was very friendly helping me pick out the gaming system!

    I would recommend this to a friend

  • Ps5

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system! Best Buy was one of the few places that had it in stock!

    I would recommend this to a friend

  • PlayStation 5

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves the system so does my son n law And my youngest so they all have the system

    I would recommend this to a friend

  • Ps5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got the PS5, the guy that rang my order up was cool. The store was nice, I was very appreciative.

    I would recommend this to a friend

  • Love our Playstation!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use our Playstation all the time!! The resolution on it is amazing and the sound quality is awesome!!

    I would recommend this to a friend

  • Review Ps5

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than any Xbox line. My family has fun and it offers a wide variety of apps. Recommend

    I would recommend this to a friend

  • We love the PS5!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons have switched from XBOX to the PS5 console. They love it so far. I am glad they are available now at the original price.

    I would recommend this to a friend

  • Ps5

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I’m very happy with my product that I get

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • Gift for my son

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gift for my son . He will be so happy , i am Glad best buy have the item at the store . Tha k uoj

    I would recommend this to a friend

  • PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter. She loves it! I already had one for myself now we can game together!

    I would recommend this to a friend

  • PS5 Happy Customer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole family loves this console! It was delivered quickly and definitely worth every penny!

    I would recommend this to a friend

  • Controller was a hit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift. The receiver raved about the haptics and other features of the controller.

    I would recommend this to a friend

  • Great product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has not disappointed as of yet! I do not like that the web app is not standard anymore but a very minor detail.

    I would recommend this to a friend

  • PLAYSTATION get in the game

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NEXT generation. Stay away from the BOX get in on a ps5. Amazing exclusives and reliable network

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    What I Expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I expected so GOOD that I feel the money was worth it

    I would recommend this to a friend

  • Worth it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people at Best Buy were really polite and nice I recommended this Best Buy to some of my friends

    I would recommend this to a friend

  • Granny scores

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love this item so much cause it makes my grandson happy!! He loves playing games and playing with his friends!!

    I would recommend this to a friend
Page 524, Showing 10,461-10,480 of 14,675 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.