Customer Ratings & Reviews

As I expected thank you best buy, feeling excited about my purchase

My husband love it! Its very light if you compared with the playstation 4

Best price in the market, very convenient and fast customer service

Amazing Christmas gift! I was able to help get this for a family member and it definitely made his day.

I purchased the total tech membership, which made it possible to get one of these with 2 year warranty!

Great Customer Service helped me trade in my switch and get the pa5

Love the system! But the best part was the customer service I received!

This was a great purchase. The kids love it and it’s also great for family time

Just be aware, I've only ever used Xbox and Nintendo consoles, so this is my first playstation experience. I've invested lots of money in those other systems, so part of my low rating is due to the fact I had no games I could transfer to this system. Overall the system was fine and played games well. The main issues I had with it though were bad performance, and horrible battery life in the controllers. The only reason I got the PS5 was 1) Best Buy didn't have an Xbox Series X available at the time. and 2) I needed a system that could play Jedi Survivor. Playing Jedi Survivor on the PS5 was fine, until you hit graphically instense sections of the game and things started jittering horribly. Almost to the point where I couldn't complete the missions. Since i only got the system for this game, it really lowered my rating on this system. The controllers were the other reason I couldn't stand this system. A full charge barely lasted a day, where my xbox controllers last an entire week. I don't know how they can justify that kind of battery performance at that price. The final straw for me was the play station network. It SUCKS! The games you get access to are minimal and mostly junk. Compare that to Xbox Game Pass, where you get access to day one releases and there is no comparison. Plus on xbox you can accumulate points just for click on things (news articles, trailers for games, completing achievements in all kinds of games, or just playing specific game etc.). You can use those points for gift cards or to pay for your xbox game pass subscription. Playstation network has nothing like that you have to buy games or movies to get points and the points are practically worhless. The playstation network was the last straw for me. I ate $60 i spent on the Jedi Survivor game and exchanged it for the xbox series X. Much happier. Do yourself a favor and get an xbox series X instead. Playstation sucks.

My son really wanted it. He had the PS4 and was asking for the PS5. He is very happy

Got this as a surprise for hubbys birthday. Quick and easy pick up and process

Yipikayee is what someone said in a movie that’s a Christmas movie and it has nothing to do with Christmas

It's an amazing device and I highly suggest the purchase become a top priority.

Everything came in good condition would recommend to buy here again

Love it! Digital is the best because everything can be purchased online!

I bought this game for my son for his birthday and he absolutely LOVED it!

This system is great and glad i was able to get it for a good rate at best buy

My son loves this game! He has set it up in the front room on an extra tv and he plays it all the time

I brought this for my nephew. He was so happy to have one.

Great System Great Great System I love so much my best purchase ever