Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 5 Console - White.
  • Angle. Sony - PlayStation 5 Console - White.
  • Back. Sony - PlayStation 5 Console - White.
  • Alt View 11. Sony - PlayStation 5 Console - White.
  • Alt View 12. Sony - PlayStation 5 Console - White.
  • Unboxing - Sony PlayStation 5 Console video 4 minutes 23 seconds
  • Unboxing - Sony PlayStation 5 Console video 4 minutes 19 seconds

PlayStation 5 Console

Model:
1000031652
SKU:
6523167
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 574 Showing 11,461-11,480 of 14,675 reviews

  • The best…….

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best place, it is the only one I use for all my purchases, I recommend it 100%

    I would recommend this to a friend

  • High recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and good service . The employees so nice helping me a lot too

    I would recommend this to a friend

  • PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! My son & husband have played it since I have brought it home.

    I would recommend this to a friend

  • PS 5 as Expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5! Self explanatory. Easy set up and account creation, family accounts.

    I would recommend this to a friend

  • Ok console

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, very good console, I am more than satisfied

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • Love it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and has been well played with. Games are reasonable to purchase.

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • Happy overall even without

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely happy with the PS5! The delivery was on time and everything was in new condition undamaged. My only concern was I did not receive a Game included in the order. I thought for over $500 dollars the game was included. Overall I’m still happy.

    I would recommend this to a friend

  • Ps5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly staff; quick n easy process; item was there on time as promised

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • Great system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great games, lots of fun. Setup was easy and I was able to play quickly

    I would recommend this to a friend

  • Ps5

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to pick from the store. Will recommend it.

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • Took a while but its good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this, a switch and series x. The exclusives are amazing! But for multi platform i use the series x

    I would recommend this to a friend

  • Ps5!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for xmas!! Loving my ps5 also u need an m.2 ssd which there are great deals for those right now

    I would recommend this to a friend

  • Great prices for black friday

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service, had no issues buying item. Great sale.

    I would recommend this to a friend

  • Smooth Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process of purchase to pick up was smooth. Truly enjoyed my experience!

    I would recommend this to a friend

  • Play Station 5

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love PlayStation, you’ll love the PlayStation 5!

    I would recommend this to a friend

  • Good Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product met my expectation, easy to install and a good video quality and sound.

    I would recommend this to a friend

  • Thank you best buy

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PS5 love Best buy for the progressive leasing.

    I would recommend this to a friend

  • Solid graphics.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't wait until next week when the VR2 comes out. Astrobot series is becoming a stable for sony.

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • Worth the upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer have load times. UI is still the same but transitions seemlessly betweeen games.

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Be sure to buy an expansion drive though.

    I would recommend this to a friend
Page 574, Showing 11,461-11,480 of 14,675 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.