Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 5 Console - White.
  • Angle. Sony - PlayStation 5 Console - White.
  • Back. Sony - PlayStation 5 Console - White.
  • Alt View 11. Sony - PlayStation 5 Console - White.
  • Alt View 12. Sony - PlayStation 5 Console - White.
  • Unboxing - Sony PlayStation 5 Console video 4 minutes 23 seconds
  • Unboxing - Sony PlayStation 5 Console video 4 minutes 19 seconds

PlayStation 5 Console

Model:
1000031652
SKU:
6523167
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 581 Showing 11,601-11,620 of 14,675 reviews

  • Ps 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good and user friendly. The service at the store was also great

    I would recommend this to a friend

  • Worth especially for the exclusive games

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console with amazing exclusives. SSD is very fast to decrease load times

    I would recommend this to a friend

  • Amazing Service

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were very helpful and found would I needed for that day!

    I would recommend this to a friend

  • PlayStation 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, after almost 2 decades I finally switch from Xbox to Ps5

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • Highly recommend them to get

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best PlayStation to get a recommend to get this, PlayStation

    I would recommend this to a friend

  • Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves it He plays apex online. He still has his ps4

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice I totally recommend if I have an other child I will buy a other one

    I would recommend this to a friend

  • Good system

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great features but sometimes it feels like PlayStation limits what you can do on the system

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • Dream Console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console and easy to use. Would gladly tell people to buy from Best Buy.

    I would recommend this to a friend

  • Ps5 happy i got it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome i go in there and i asked you have a PS5 they say yeah we got one i asked for it and i got it

    I would recommend this to a friend

  • Playstation 5 Console

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console, ordered online and it was ready for pickup in an hour.

    I would recommend this to a friend

  • Mr.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great decision for some private time to get lost for hours of play time

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • Ps5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salemans was professional an told me all about the product i was buying

    I would recommend this to a friend

  • Good service!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service! Was ready at the schedule time! I recomend you every body!

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • Rockwall

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and very helpful with questions i had.

    I would recommend this to a friend

  • Ps 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever through best buy. Excellent customer service

    I would recommend this to a friend

  • Ps v xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the xbox for sure,although i got both consoles

    I would recommend this to a friend

  • Only at best buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service & quick pick up time . I wouldn’t shop anywhere else except best buy

    I would recommend this to a friend

  • Best PlayStation ever

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product so much !!! !!!!!!!! Best place to purchase also !!

    I would recommend this to a friend

  • Wonderful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! He had the ps4 before i surprised him for his b day

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend
Page 581, Showing 11,601-11,620 of 14,675 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.