4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 5 Console - White.
  • Angle. Sony - PlayStation 5 Console - White.
  • Back. Sony - PlayStation 5 Console - White.
  • Alt View 11. Sony - PlayStation 5 Console - White.
  • Alt View 12. Sony - PlayStation 5 Console - White.
  • Unboxing - Sony PlayStation 5 Console video 4 minutes 23 seconds
  • Unboxing - Sony PlayStation 5 Console video 4 minutes 19 seconds

PlayStation 5 Console

Model:
1000031652
SKU:
6523167
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 647 Showing 12,921-12,940 of 14,675 reviews

  • Nana

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grand kids love it! Fast pick up delivery! Exc. Product

    I would recommend this to a friend

  • Good!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm happy what it got but not enough PS5 games

    I would recommend this to a friend

  • Ps5

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this game for my relative and she thorougly enjoys this.

    I would recommend this to a friend

  • Waited for 2 yrs!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for 2 years to buy my PS5. I’m always a PlayStation fan…

    I would recommend this to a friend

  • Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the buy Best Buy alway ls come thru

    I would recommend this to a friend

  • FINALLLYYYY

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I FINALLY GOT ONE! I HAVE BEEN WAITING FOR YEARS!!!!

    I would recommend this to a friend

  • Love this console

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps5 was well worth the 2 year wait trying to find one.

    I would recommend this to a friend

  • Playstation 5 is awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, order came in early. Exactly as advertised.

    I would recommend this to a friend

  • Love my Ps5

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaging was in good condition..Great customer service

    I would recommend this to a friend
  • Cons mentioned:
    Controller battery life

    Not Worth, Crashes Consistently

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth. It keeps crashing. When you go online and look at the different forums everyone tries to find the cause but the cause is a poorly built piece of technology. Some people have issues with Fortnite, some Hogwarts, some Minecraft, some Horizons, you get the picture. People send it off to get repaired. It comes back and does the same thing with a different game. It is not worth the hassle. The common excuse is dust and overheating except in my personal experience playing Minecraft and Hogwarts, it's never hot and even if I clean it before hand, right around that hour mark, CRASH! Also the controller it came with does not hold a charge and had to immediately purchase a different one. Bought mine in November so a few months of frustration under my belt.

    No, I would not recommend this to a friend

  • The best

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy! Finally joined the ps5 club! Beyond happy

    I would recommend this to a friend

  • Better and better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony keeps making the ps console better every single time!

    I would recommend this to a friend

  • Ps5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful console I’ll buy all my electronics from Best Buy

    I would recommend this to a friend

  • PS5

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for having the PS5 in stock excellent system

    I would recommend this to a friend

  • Amazing purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! If you want the digital might as well get a pc.

    I would recommend this to a friend

  • Ps5

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Service. No problems whatsoever and reliable.

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • Best experince

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this game. I this is my first ever gaming console.

    I would recommend this to a friend

  • Ps5

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited!!! For the ps5 I've been waiting a long time

    I would recommend this to a friend

  • Wonderful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bout time there plentiful Can't wait for mlb the show 24

    I would recommend this to a friend

  • Perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the help to have such kind of this PlayStation

    I would recommend this to a friend
Page 647, Showing 12,921-12,940 of 14,675 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.