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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 659 Showing 13,161-13,180 of 14,675 reviews
  • Rated 4 out of 5 stars

    Pc gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havnt used it yet, seems cool. Im sure there is a reason my wife tricked me into buying it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smooth and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the PS5 for about 2 years. Its a great purchase. The system is snapping fast, Cool controller. Can't really go wrong with this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console but not enough game titles. Just feels like it missing a lot that ps4 offered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    superior console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as a first time PS user since the PS2, the overall feel of PS5 feels better compared to the xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming system. I love the new controller. In excited to try the new VR and hopefully they remake the last of us 2 for ps5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel were professional and affable during initially walking in and purchasing the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming unit. A little over the top for set up and creating accounts etc, but it is much cheaper than a gaming computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Playstation 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my playstation 5 it has everything that I was looking for which include quality sound and the graphics are excellent!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Broke Parent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could spend that much money on something way more productive, but unfortunately I have kids.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it wasn’t a bad purchase , I’m enjoying the PS5 . Randomly shuts off at times though

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and fast but too big and not many titles yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    PlayStation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it ok, but I can give better review when I’ve had it some years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 is awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great game system. I have been away from gamimg for some time and this consule definitely makes the return worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok until had to exchange

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to exchange for another one previous one power stopped working for some reason defective device

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5>PS4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the PS4. New controller, beautiful design, it's literally next gen at the max. It's just hard to obtain lol.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s got it all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Xbox player. The PlayStation 5 offers its own unique experience. It’s got all you need to have hours of game playtime.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall This Item Is Good For My Family For Hilp as the tecnolgey and games and also imagenation

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very fun and easy to play. Plenty of options. Must pay for online

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a ps5 bro. i mean i play games and have fun pick up at the store was easy and setup at home went smooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it — hate dealing with Best Buy customer service but the products overall is great!

    I would recommend this to a friend