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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the product's amazing overall performance, fast loading speeds, excellent design, quiet operation, and good game selection. However, some users find the system to be bulky, wish for longer controller battery life, and note that the unit can get hot. Additionally, there are suggestions for improvements to the user interface and connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 687 Showing 13,721-13,740 of 14,675 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a better upgrade, set up took a bit and getting around all the settings was a chore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful on every level

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t believe i got one but I did. Its hard to explain or even put into words. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my PlayStation 5. I am so excited to purchase more games. My kids love it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Open box PlayStation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased the open Box PlayStation the representative told me that it a was tested and showed up as excellent but that wasn’t the case I plugged at the house. Never purchasing a open box product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 and wireless charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing was damaged and I only waited for a couple of days before being able to pick it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goos upgrade for my son. Comes with a remote and the console. Finally got our hands on one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I am able to order things and everything goes smooth when pick up time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got lucky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get one of these rare species of a gaming console and now my kids are happy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Could have been better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it was new and a new gta5 game and it didn’t want to read the disc I was pretty sad AND THEY DIDDNT HAVE ANY DIGITAL IN STOCK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even know they were in stock until I was in store! This thing lives up to the hype.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a year to get one. My grandsons sure were happy when they opened it on Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my kids. They haven't opened it yet...but I am sure the will flip out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I was able to find this item in stock and receive just in time for Christmas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super excited to finally have PS5. So far so good. Just had trouble with our internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Score

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy buy I don’t even believe I waited 20 minutes before I was able to purchase easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next generation console is amazing. I love that it can also still play our ps4 games.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ps5 is great. Best Buy emails are not

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 was great. Getting these emails to rate it every two days is what sucks. Stop emailing me about this product I bought it now leave me alone. Keep telling me to buy more from your site as if my 600 dollars I spent wasn’t good enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing. I really love it. It’s so good, the picture and response time is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i been waiting to buy this for ever, finally have it, and i love it , worth the wait

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandkids

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t wait to get to put the whole system together with steering wheels and pedals!

    I would recommend this to a friend