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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the product's amazing overall performance, fast loading speeds, excellent design, quiet operation, and good game selection. However, some users find the system to be bulky, wish for longer controller battery life, and note that the unit can get hot. Additionally, there are suggestions for improvements to the user interface and connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 695 Showing 13,881-13,900 of 14,675 reviews
  • Rated 1 out of 5 stars

    Unusable.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation 5 did not have operating software installed. I had to install the software in order the the console to play or use any apps.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken D.O.A

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PlayStation It's broken the SSD is bad all it does is freeze no help from anyone so I have just been sitting on it for months untill yesterday when I recycled it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like any other gaming console. Just more expensive

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Get the digital version

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in less than a year I would get a digital version or buy the Warranty forsure

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bought and returned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a ps5 and it randomly would shut off while and wouldn't restart again. So i returned it. I'll just stay to either xbox or pc gaming.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 only plays ps4 games

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect console but ultimately had issues with it turning off while playing ps5 games only to only be able to play ps4 games on my ps5

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Loading speed, Overall performance

    Rated 5 out of 5 stars

    A MASSIVE upgrade from the PS4.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 100X better than the PS4, in multiple ways; design, performance, looks, loading speed, controller. I mean, you don’t have to turn on your PS4 an hour before your friends get home to load in time lol. You can get faceplates official or third party. I mean really. This is really a massive difference. I recommend this 10/10 all the way. Everything about it is great!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No games to play, most games are on ps4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your money, you csn play most ps5 games on ps4 as well. My console is collecting dust, there are no good games out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WORST BEST BUY EVER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY DISSATISFIED I BOUGHT THIS FOR MY 10 YEAR OLD AND THE GPU WAS FUALTY FROM THE START WHAT A TRASH STORE ALWAYS RETURNING PRODUCTS EITHER BROKEN OR TOREN JUST A MESSED UP STORE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    12 days after return policy expired, and i paid $530 for console it completely stopped working. Terrible

    No, I would not recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    GET A PS5 - NO RAGRETS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online buying experience was great, and picking up the product was easy. The console itself is outstanding! I have only played a select few games at this point, but the graphics are crazy good and the loading speed is very impressive. It is a large console, so I'll be looking for a wall mount to mount it behind the TV. Other than that, it's excellent!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PlayStation 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order the PlayStation 5 to ship fast but ther was an incident where my product had to be returned. Later found out they dropped and broke it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get Xbox at least they’ll last

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have power supply problems, on my third one none of them lasted a year

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really annoyed i had to wait to buy the ps5 after so many years after the release date and im disappointed with the performance. It’s 3 years old technology already!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can help you.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't give you a review because I bought all of those items for my son-in-law it's all for him. So forget about the 50 characters can't help you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never delevered stolen and when added for exchang pick up after insurance claim the lady named Paula gave it to someone else stolen again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PLAYSTATION 5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a playstation about 2 months ago and its already acting up. Whay is this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Spiderman game does not work for me, the code tells me that it is used

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    defective console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this console is defective all games i have tried on it keep crashing and unfortunately i can't return or switch it for another one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great until it completely died and stopped in less than 2 months.

    No, I would not recommend this to a friend