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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the product's amazing overall performance, fast loading speeds, excellent design, quiet operation, and good game selection. However, some users find the system to be bulky, wish for longer controller battery life, and note that the unit can get hot. Additionally, there are suggestions for improvements to the user interface and connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 696 Showing 13,901-13,920 of 14,675 reviews
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My package was not even in a box and it’s a holiday time and people be stealing other people packages

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had technical issues less than 6 months after I purchased the game

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PlayStation 5 is trash.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 16 yrs old son saved his money to buy this PlayStation and only had it for 1 months before it started acting up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PSP 5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    defective I've had it for three months and it turns off by itself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Shipping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box came really really damaged I like to keep the box in good condition but the box came really bad !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It broke

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke on the first month of using it and I can’t get a refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't work that good it is loses and doesn't work right

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel as if yiu spend 500 a game should come with it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Loading speed, Overall performance
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good quality gaming console

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgrade to the PS4. Runs smoothly, improved graphics and overall faster download speed. Console is a little bulky. Better controller.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It's a trap!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another reason to sit on my rear in front of a tv and miss the real world passing me by. I hate gaming.......I really do.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Need my money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need my money back don’t buy it guys.it’s not worth it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance & Hardware: • Ultra-fast SSD → Games load almost instantly. No more long waiting screens! • Ray tracing & 4K gaming → Super realistic lighting and shadows. Games look amazing. • 120Hz support → If your TV supports it, you get buttery smooth gameplay. • DualSense controller → The adaptive triggers and haptic feedback make gaming way more immersive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faulty system corrupted my data after failing to be put in rest mode as well as stick drift

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get a xbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, cant play games. Crashes constantly, get a xbox

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t receive my item and they refused to refund me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OneLove

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t use yet hopefully want have any problems!?have my games ready to play!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Second unit and still doesnt work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy NEVER carries stuff in stock and when they do its garbage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console lags it barely runs good waist of money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Game selection, Loading speed, Overall performance

    Rated 5 out of 5 stars

    Worth the wait

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, great game selection, very fast. Quite expensive but worth it. Took 2+ years to find one but supply chain seems to be improving.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Upgrade from PS4 to PS5 is essential, or is it?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I initially thought the PlayStation 5 would be everything I wanted, it fell short of my expectations. The console's size struck me upon opening the box, reminiscent of an oversized DVR player, and it posed an aesthetic challenge in my home. However, once I had it set up, I appreciated the graphics and the upgrade over the PlayStation 4. Still, it left me wishing for more significant improvements, considering that the PS4 had been around for nearly a decade. One of the major letdowns was the storage size. With modern games pushing 100-150 GB, the PS5's limited storage allowed for only about 8 games before I'd need to consider an upgrade. The game library and selection, while up-to-date with impressive graphics, didn't entirely justify the jump from the previous generation since they would be getting the same games Looking at future potential, I was hoping for more in terms of the interface, speeds, and graphics. While these are no doubt an upgrade from the PS4, I wish they were truly next generation. In summary, if you can snag a PS5 for under $450 with a game of your choice, it's a steal, but at the current price of $500, I'm not entirely convinced it's worth the upgrade. For a bit more money, you could invest in a decent gaming PC, which might offer a more compelling gaming experience in the long run.

    I would recommend this to a friend