Customer Ratings & Reviews

I've had this console for over a year, and I've had no issues with it. My load times are still fast. Would recommend.

Total awesomeness. Loading times are lightning fast & such a cool display screen.

The PS5 is a "game changer" from the p.S four! The graphics are phenomenal.The game play is totally different and it's in a good way.The only downfall it's it's too big and bulky

Best purchase I have ever made. Great selection of games and nice graphics.

Fun to play and easy set up, I’ve had it for years and still works great, definitely recommend having a Ethernet plug in for downloads and playing online

Love it! Love it! Love it! Runs smoothly, very quiet, fast processing no lag. Beautiful colors a graphics.

Other than being a bulky oversized system this ps5 is an absolute beast of an entertainment system. Love the games it has and it pairs well with Sony tv. Happy with my purchase and recommend it to anyone who enjoys its first party titles

The system works great.I enjoy playing often. The design is excellent !! I like ps cards that can be purchased at best buy !! I like the exclusives. Better games !!

I love the fact that the playstation 5 does everything better than the playstation 4 the faster loading times are really wonderful. The only thing bad about this item is the storage space you always need more space just to play more than three or four games

What can one say, it’s a great system. I have both the PS5 Gand the Xbox Series X. I started way back with the original Xbox and Halo. Currently I lean more to the PS5 because of the games coming to that system. I know that size is an issue but It’s fine for my setup.

Best game console out have no problem with it. Has very good picture quality very good performance over time. Has limited storage is only bad thing about it. Also controllers breaks very easy.

This product is absolutely amazing in specs and graphics,the sheer amount of games on astro playroom is amazing! War thunder on this game is amazing with the graphics. You can see the detail on the trees! It also has a modernistic look which i love!

Decent console overall but not a huge upgrade from the PS4 like I was expecting. First off its twice the size so make sure you have room for it and give yourself a few hours if youre transferring everything over from your ps4. I highly suggest hooking both up to your tv and your wifi network and then hooking them up together through your LAN cable for the transfer to do this. I tried doing it over wifi and it kept failing so dont waste your time. The controller has some really awesome features but it dies faster than my ps4 controllers did towards the end. Streaming services also have been hit or miss and buffer a lot or sometimes crash when watching shows and movies, never had that problem with my ps4. The kicker though in my opinion is Sony barely added any more memory to the console, after setup I had 667.2GB total which is absurd. I've read it comes with 1TB but thats not true. Youll have to shell out $150 or so for a new extended storage for this console as well because ps5 games cant be stored on your old ps4 extended drive but you can hook that up through usb and play/save all of your old games off of it. Sound quality and picture are excellent though and I'd recommend upgrading. Not really a choice in the end anyways right?

I purchased this PS5 as an open box item which was described as “excellent condition.” The price was a great deal. The good: The console and controller look and work as if brand new. I set up the console and everything worked great. Both the console and controller look brand new with no visible damage, scuffs, or markings. Now the not so good: Open Box-Excellent Condition is described per Best Buy’s description as an item that looks and functions as brand new AND comes in its original box AND includes all inserts. The unit I received was shipped in a brown cardboard box; no PS5 manufacturer’s box, wrapping or inserts were included. The console was thrown in the box with some bubble wrap placed at the bottom of the box and loosely placed on top of the console, but not wrapped around the console for protection. The controller and cords were shipped together in a plastic ziplock bag. Not much padding g was provided to prevent the items from moving in the box during shipping. Also, the stand that is usually included with brand new units to support the console standing vertically or horizontally WAS NOT included. I had to purchase a stand. Had it not been for the missing stand and the packaging (or lack thereof), this would have been a 5-Star review. For the price and overall condition of the item I would recommend this purchase, but it will not provide that “new console” feeling you would expect from the “Open Box-Excellent Condition” description.

Great overall needs more usb slots but still a great console

The PS5 is a huge upgrade from my previous PS4. The speed, the FPS upgrade, everything. As much as I love having the SSD for the added speed you get, I really wish it came standard with more than 1GB. A single GB just is getting to not be enough…

Could not be more happy or impressed with this console. It delivers on every front. I still can’t get over the zero to minimal loading times. You just get right into the game. The console is a joy to ise. I would buy it again!

Loads alot faster gameplay is alot smoother less glitches compared to ps4 graphics are awesome overall really good product just wish it had a bit more storage capacity for ps5 games instead of having to buy it separately and upgrade it.

I had a backlog of DLC and games waiting for this console! 1,000+ hours of play from Horizon Forbidden West to Final Fantasy 16 and 7 Rebirth, I’ve only had one instance of frame rate dip. Every game looks incredible, definitely worth the upgrade from my PS4 Pro.

Love the speed and graphics. This system makes everything on my tv look better. The main reason I purchased was to play Spider-Man 1 and 2 and it did not disappoint. I will have to purchase more memory.