Customer Ratings & Reviews

It’s hard to say no to my nephew who happens to also be my godson. Kid jus graduated from hs with honors and star baseball player. Headed to college. Great role model for his brothers and jus all around good respectful young man. He says TT I really want a PS5 I say nephew it’s waiting at the service desk for you to pick up. He grabbed it and has been in heaven ever since. Definitely a great purchase and I haven’t heard any complaints. I have one for myself as well and I say out of all the PlayStations I have gotten by far I like this one the best!!!

Everything I imagined to be works seamlessly best gaming console in my opinion

Overall, it's great. I like the design, and I'm able to play all the games on it. My one tiny complaint is the storage, I wish it had a lot more.

Graphics are amazing and fps is solid in every game I’ve played and with loading times being almost non existent compared to last gen consoles

So far it’s been a great (and much needed) purchase. Definitely an improvement over the PS4 even without a 4K tv. Controller battery could be better.

I have been using this system for about a year now, and it works great. I did have one issue with stickdrift on the controller after about half a year, but that is normal wear & tear and I replaced the controller with a new one. All in all, an Excellent product! It took me a long time to get my hands on a PS5, but BestBuy offered great preorder options, and picking one up was a breeze. No hidden charges, no gimmicks, just good service. Thanks BestBuy!

Great deal i got with a game. Came in great shape it heats up after more than 2 hours of gameplay but other than that very fast loading.

This was a really beneficial and productive purchase! I was able to sign up and get approved for the credit card which gave me a discount towards my purchase. I really like have the credit card in handy as I can make payments within my balance and so on. My brother really loved this as a birthday gift and it was the best purchase I have made, would totally recommend to others and the Best Buy team/cashier helping me that day were so incredibly helpful and so grateful for all their help. Customer service was amazing!

It is what it is, great gaming console for sure. Minor flaws you gotta be careful with like the hdmi port, but overall good and fast

Great console with a decent amount of exclusives. Plus the controller feels so good compared to PS3 and 4. Spiderman 2, here I come.

The load times are super short and the overall performance is amazing. I recommend it to anyone wanting to step up their game.

This system is so innovative and powerful. Sony really knocked it out of the park with this system. Zero load times and no fatal flaws. You can’t ask for a better system then this.

Still my favorite console on the market! Can really keep up with todays games. Nothing cheap feeling or flimsy about it. A beautiful gaming machine.

Love it. Oldies but goldies. That still work great

Graphics, load speed, the controller layout pretty much everything about this machine is top notch in my opinion. Highly recommend.

The PS5 runs smoothly and extremely efficient. The load times in games are practically non existent and the graphics look amazing.

Works well great for if you don’t want a PC, can do the same thing for less

I've always had PS devices since the first release but thanks to scalpers took me.a.while to get a PS5, the wait was worth it! I've been using series X as a first time Xbox user, I love it but the feeling I get when holding a PS5 controller is hard to describe, unfortunately the series X has not getting any of my love after getting this console, if you can wait for the pro version of this game get this! You won't regret it! Only con so far it's the included storage, specially if you also get games digitally which I do had to import the PS5 versions from my PS4 games haha

Sony ROCKS I love all the tech flexibility this gives me to pretty do anything I want and with incredible speed and graphics.

Amazing console. Sony had outdone themselves with this next gen console of Playstation line. 50 hidden secrets. Took a while to figure out how to turn off controller while playing videos. Simply, hold down the playstation home button on controller and keep holding after you bring the movie up the movie that you want to watch. Then select app for movie by pressing X. Then press X again to unpause all while holding home button down and the controller will turn off and movie will play. Its tricky at first, simple after that.