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Customer Ratings & Reviews

$599.00

Customer reviews

Rating 4.9 out of 5 stars with 1649 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,649 reviews
  • Rated 4 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice i like sony products very powerful I'm going to enjoy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good ps5. I recommend it to all gamers. Can’t go wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy to finally find a Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been difficult to find but the wait was worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 - worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console and easy to order/pickup through Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, glad they have been restocking more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Best Buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system easy pick up! Made the transaction easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a very good product I’m very much happy with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good product I’m very much happy with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The user interface isn't as user friendly as previous Playstations. The controls seem to be less responsive as in the past as well. I wouldn't recommend it if you have a functional PS4

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PS-JIVE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stupid looking plastic chassis is a clue: you really get what you pay for, which in itself, is a royal insult. Got any pets? Their hair will stick to this unit like glue. As for the common accessories, those that work just fine on the PS4 don't work with the PS5... a deliberate parasitical design that should cause Sony to be ashamed of itself. Even the power cord is different. They're so cheap they totally insult users with the undersized and inadequate onboard hard drive. What a joke! six games... ten at most??? The process to jump right into the PS5's Horizon Zero Dawn, for example, depends on having all your ducks in a row with the PS4. In other words, if you didn't back everything up previously, or have a defective PS4 (mine died two years to the day! and was UNFIXABLE to boot), you're in for a royal pain in a butt and back to square one of take forever and a day to accomplish what should be a few seconds. IMHO: nix this weird shaped junk that cannot fit in normal spaces designed to house high tech gadgets, and try not to get upset when you attack the 10-cent plastic base. The PS6 hopefully will be a major improvement... or Xbox will continue to rule. Seriously Sony... you've gone down way below the 1st floor on this one. Even the PS4 charger for controllers doesn't work with the new "improved" PS5. For the price these are going for, they should be made of metal too, not cheap plastic!!! BUYER BEWARE..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Horizon Forbidden West PS5 Bundle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a decent deal but it would have been nice if they included a special edition of Horizon Forbidden West or a limited edition controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t opened it, Just put it away. Don’t think I will. Just going to hold on to it for a later time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its a console plus an extra expense

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan of the game, and it only being a voucher for it. Basically a unwanted bundle cash grab

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a good price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not the best. Most people dont want to play horizon forbidden west!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Thanks Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great games love this game so much and would not recommend it until I got it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new controller that came with the ps5 has a stick drift.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overrated, just has exclusives but a good system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overrated, its not better then the series X but it's a good system, don't even know if ill say its better then a one X or PS4 as those systems had great graphics as well, I don't get into the console wars but I i will say besides exclusives Xbox is better. It's a good system 4 stars but Xbox is 5 stars. Far as Graphics go they are the same pretty much with xbox having slightly better brightness, 825GB I hate that with systems they should add more to accommodate for the system space, controllers dont feel better then xbox, I like the functions though, PS shows you game progress on the home screen. Xbox is more powerful. I was always a PSP fan, shame they are not a thing no more, its like having a PSP but onnthe big screen, exclusives are the difference maker, its the sole reason to buy a PS5, Spiderman, God of War, Returnal, Horizon Dawn, Days Gone & so on. If you like previous PS's then you'll like it, if your a gamer you'll like it, if your someone who cares about console wars, then you won't, video games are meant to be enjoyed, why not enjoy both for their pros & cons, it may not be a series X but it's still fun. Xbox is my main system, then Nintendo/PS5 for the exclusives.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected I received what I was hoping to receive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Go for the Xbox instead or PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I played for a few days, honestly my series x was better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't see what the hype is. exchanged for an Xbox series X

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hot Garbage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a die hard PS guy since PS1. I’m over it. After waiting nearly a year to finally acquire this mess my kid slid the controller off of the coffee table onto the floor (18” drop) and the trigger button completely broke off. This was while I was still setting up the system. I returned the system. This is by far the most cheaply made system to date. Absolutely not worth the hype. I’m making the transition to Xbox. Sony has let us down tremendously over the last decade.

    No, I would not recommend this to a friend