Customer Ratings & Reviews

Great shipping service i ordered my ps5 the next day it was like uber eats for my ps5 incredible delivery

Pretty easy and fast, first time buying there and the people was helpful

Fast consolé! You Can Connect your Apple account and listen to music while gaming

Love it! Best Xmas present ever! I even have the portable handheld ps5

The Fortnite bundle was the way to go. Best bang for price and the nephews were ecstatic!

Fast, easy and fast set-up delivery I highly recommend it.

The workers were all nice and helpful and was a good shopping experience,like went fast considering it was Black Friday

It came out exactly how the picture looks like. It works perfectly good

My baby brother loved it !!! Easy set up and affordable.

Came in time and was the perfect gift for my boyfriend

great love playing my children in all sorts of games. graphics are unreal

Love it perfect piece thanks I would have been mad going somewhere else thank you Best buy

Great customer service he help me and gave info before buying it

The best console I ever had can’t be any more happier

Good product and good service on store. Good stuff

Over all I expected a better performance from the device but handles games very well and doesn’t over heat so I would give it a 9/10.

I ordered a PS5 which they delivered with no packaging, literally sat a ps5 on my door in EAST DALLAS. Like how careless can they be, I left my 12 yr old at home just to be able to get the package but they didn’t knock or ring the doorbell like I asked. And when I called customer service it took them 10 business days to email me and say “please contact you local law enforcement” WORST EXPERIENCE AND CUSTOMER SERVICE EVER !

I picked up my PS5 from Best Buy and I’ve been loving it ever since. Setup was super easy, and the whole buying process was smooth, which was a nice bonus. Using it day to day has been awesome. Games load crazy fast, and the graphics honestly blew me away the first time I played. Everything runs really smooth, even during intense moments. The controller surprised me the most—the haptic feedback and triggers actually make games feel more realistic and fun instead of just feeling like another controller. It’s also way quieter than I expected, even after long gaming sessions. The menu is clean and easy to use, so jumping between games and apps is quick. The only downside is storage fills up fast with newer games, but that’s not a dealbreaker. Overall, the PS5 just feels next level. If you’re thinking about getting one from Best Buy, I’d definitely recommend it

Ps5 is good controller that came with it has the r2 button stuck and hasn’t even been 2 months yet

The PS5 Slim is a smart refinement of Sony’s flagship console rather than a major upgrade—and that’s exactly what it needed to be. It delivers the same powerful performance as the original PS5 but in a noticeably smaller, lighter, and more modern design that fits better into most entertainment setups. Performance is identical to the standard PS5, meaning games load incredibly fast thanks to the SSD, visuals are sharp with ray tracing support, and frame rates stay smooth even in demanding titles. If you’re coming from a PS4, the jump still feels huge. If you already own a PS5, though, there’s no performance-based reason to upgrade. One of the biggest improvements is the redesigned chassis. The Slim looks sleeker and takes up less space, making it easier to place vertically or horizontally. The modular disc drive is a nice touch too—you can buy the digital version and add a disc drive later if you change your mind.