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Customer reviews

Rating 4.9 out of 5 stars with 976 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 976 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is an incredible console with stunning graphics, fast load times, and smooth performance. The DualSense controller adds a whole new level of immersion, and the exclusive games make it absolutely worth it. A huge upgrade from previous generations and a must-have for any gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for fortnite

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this playstation so much! coming from a ps4 playing fortnite, the difference is night and day! Load times are so much faster and graphics are way better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is fast, powerful, and runs games smoothly with amazing graphics. Load times are super quick, and the controller features make gameplay more immersive. Definitely worth it for any gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open Box PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open-box PS5 and it exceeded my expectations. The console arrived in excellent condition and honestly looked almost brand new. Setup was quick and easy, and the system runs perfectly with no issues at all. Everything that was supposed to come with it was included and in great shape. You really can’t beat the value — getting a PS5 at a discounted price while still receiving a product that works flawlessly is a huge win. If you’re considering buying an open-box console, I highly recommend it. I would definitely purchase this way again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Excellent Condition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product came in and looked brand new. It has high quality performance and great loading times. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Senior Citizens for Sony PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is as advertised out of the box living up to the Sony name. I'm enjoying hours of fun and smooth operation. It takes up little space on the desk top or the floor. The games offered are just amazing. The PS5 may be designed and built for the younger generation but seniors can find just as much fun with the game to help fill those times of being alone. I would recommend seniors to pick up one to help with mental and physical enhancements. If I was Sony I would peoduce advertisements involving senior cirizens showing that the PS5 can be used to bridge the gap bring the young and old together in this divided society. I would recommend to all my senior citizen friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my PS5 for a little bit now and honestly it’s one of the best purchases I’ve made. The difference from my old console is crazy. Everything feels way smoother and faster, like I can load into games in seconds instead of just sitting there waiting forever. Even just moving through menus feels quick and clean. What really surprised me the most is how good the games actually look and feel. The graphics are super sharp, but it’s not just that — the gameplay feels way more responsive too. I mainly play competitive games like Siege, and having that smooth performance and higher frames actually makes a real difference when you’re in those clutch moments. The controller is another big thing for me. At first I didn’t think it would matter that much, but after using it, you can definitely feel the difference. The vibration and triggers make everything feel more real, especially depending on the game you’re playing. It just adds that extra level that I didn’t know I needed. I also like how quiet it is compared to what I had before. I can play for hours and it’s not loud or overheating, which is a big plus. Plus, storage and downloading games is way faster, so I’m not stuck waiting all day just to play something new. Overall, I’m genuinely happy I got it. It’s fast, smooth, and just makes gaming way more enjoyable. If you’re thinking about getting one, it’s 100% worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT ALL AROUND

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance, storage capacity, and controller …. Overall Excellence!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Birthday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this PS5 from Best Buy as a birthday gift for my son and did in-store pickup. The pickup process was fast and easy, and the console was in perfect condition. Setup was quick, the graphics are amazing, and the load times are super fast. My son absolutely loves it, and seeing how excited he was on his birthday made this purchase totally worth it. I would definitely recommend the PS5 and buying from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Heavens I came across THIS!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the PS5 Fortnite Flowering Chaos Bundle and couldn't be happier. The console's ultra-high-speed SSD makes loading into matches incredibly fast . I especially love the exclusive Flowering Chaos cosmetics, like the Florin Outfit and the 1,000 V-Bucks that came with it—it's a great value for any Fortnite fan!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MODERN CONSOLE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GRAPHICS AND COLORS INSANE! THE MODERN CONSOLE AND CLEAN WHITE COLOR MAKES IT FIT IN WITH YOUR DECOR!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 nice console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome, best uprade, love speed and video graphics are an improvement

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10 Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m honestly so happy with this PS5. The graphics on Fortnite are insane and everything looks so much clearer and smoother than what I was playing on before. The load times are super fast, and gameplay feels way more responsive. The controller is also amazing — the haptic feedback just makes everything feel more immersive. Definitely worth the upgrade, no regrets at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony PlayStation 5 from Best Buy and I’m extremely satisfied with it. The performance is outstanding—the console runs incredibly fast thanks to its ultra-high-speed SSD, with almost no loading times, which makes gaming feel smooth and seamless.  The graphics quality is amazing, with sharp 4K visuals and very realistic details. Games look stunning, especially with support for advanced features like ray tracing and high frame rates. Whether you’re playing action games or sports, everything feels fluid and responsive. One of the best parts is the overall gaming experience. The combination of powerful hardware and features like haptic feedback and adaptive triggers really makes gameplay more immersive and enjoyable.  Setup was simple and quick, and the interface is clean and easy to navigate. The design of the console is also modern and premium—it stands out nicely in any setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! My so was so happy for Christmas! The quality is really good and so is the speed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Incredible coming from Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought this for me on a whim. I was an Xbox guy but our kids play the PS5. For a console that has been out now for almost 6 years I was blown away with how incredible the graphics are. The controller is hands down the best! I have converted and will stay a PlayStation guy from here on out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving my PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ps5. The speed is great. Love the graphics. My entire family enjkys this console. Great purchse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Don’t play it that often but it’s really great. Fast, great graphics. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted one of these, I’m glad to say I finally got it and it has been working amazingly, I love everything about it and it is exactly what I was expecting it to be! Super excited to finally own this product and would greatly recommend it to others as well. This was definitely worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 slim

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New design, better then original and is more quiet then it too.

    I would recommend this to a friend