Customer Ratings & Reviews

I finally was able to upgrade from my 1st gen PS4 that I’ve had since 2014, to this amazing new PS5. Even though I knew it was gonna be an upgrade, I didn’t realize how much of an upgrade it was until I started playing, amazing graphics, quick downloads, I love it!

Having owned an Xbox Series x, I thought I experienced most of what next gen has to offer. I was wrong. Although the Xbox on paper is more powerful, I found that games seem to look crisper and clearer on the PS5. That along with the exclusives makes this a must have.

I have a high end PC and the fact that this system is about to provide more detail in some cases on a bigger screen is wild to me. I just love how fast games load now and how much easier it is to just pick up a play a game whenever I have a few minutes of downtime.

My wife went half and half with me on this console for FF 16 and the upcoming Spider man 2! Im very happy with the PS5 and was glad it was available new for 449$ Also a great home console for movies, you can actually use your tv remote to acces media features! (We've got a vizio tv)

Visuals look great and I love the user interface. Much better than the PS4. Initial storage is decent, but I don't play a lot of games at once - I just usually only play 1-3 at most at a time. The controller is pretty comfortable too.

My son saved up enough money to buy his own PS5. I’m really impressed so for. The only problem is that I need to buy my own. Waiting for my turn is a pain. Idm almost read to buy my own. We will be buying a PS5 SSD card from Best Buy for extra storage.

The PS5 is well worth purchasing. It is an awesome game system and much better than the PS4. Yes storage is limited and you can install another hard drive easily internally for more PS5 game storage as well as an external hard drive for your PS4 games. I am loving the PS5

Great product***************************((((****((*

Works great I’ve had some issues with the controller buttons but other than that overall satisfied.

Best console ever! Super fast and awesome 4k resolution.

The console it’s self is great. We have been using it for over a month now and the controller started glitching already. Besides that everything works great and the visuals are really good!

Fits perfectly in my entertainment center. The option of horizontal or vertical is such a blessing. Sony PS5 is absolutely top notch in todays gaming system! The staff at Best Buy are very knowledgeable of their products and helped me make wise decisions.

I like it its awesome, love ps5 new design and options

First off, customer service at the Dearborn MI Store was excellent and I thank you for that. The PS5 was sitting at their shelf so I didn’t have to walk to retrieve it on my bad knee. I purchased this console for my son. He’s enjoying everything about this system.

I leased-to-own my new PS5 from Best Buy and I am so happy with it! My 1st Gen PS4 was slow and I needed an upgrade for my gaming. Price is a bit steep but with the lease-to-own option I was able to make incremental payment with the option to pay the full balance in 90 days

I love ittt!! Fast shipping thank you Best Buy for fast delivery

The way it looks, make it easier to carry. Very good for travellong woth it and harder to get damaged

Arrived quickly and in perfect condition. I'm very much enjoying it, much better than my PS4 Pro. I do plan on getting a new ssd for it sooner or later as I am getting a little tight on space for my games, but overall I think what it comes with after setup is still very good.

Plays all that Sony has to offer with amazing speed and quality. If you are coming from PS4 prepare to be amazed just by tons of titles at “PS4 Pro+” quality/frame rates and blown away by the true next gen content. Now is the time to buy with a lot of great content to look forward to in the next few months/years.

Took about 10 years off gaming because I was loaded down by school and work. Let me say that returning with the PS5 feels like the moment Dorothy steps into Oz and the world goes from sepia to living color. The graphics, the haptics, the GAMES. It's all so amazing.