Customer Ratings & Reviews

Great service, easy pickup. No complaints! I went in and they had everything ready and I had a quick and friendly interaction with the Best Buy employees. Recommend for anyone looking for new tech and great service!

I purchased it to give it to my brother. He uses it everyday.

Great console love playing it but space could be more

Before I bought my PS5 I was in and out of jail but the day I bought this game system it changed my life forever. I found God and the love of my life. I've never been happier. I found so much peace once i bought it.

Great game. No support from Geek Squad to set up console. They send you to manufacturer. Sad considering what it cost.

This is a Christmas present for my grand daughter. I also purchased the 2 year warranity since she will be getting it on 12/25. Appreciate the ordering process & the people who processed the order.

Great last me a very long time so glad I’ve made my purchase !

well i had to buy a new one to replace my other ps5 due to lightning strike. other than that it is great.

I had the system for a while now and haven't had any issues. This is the second system I have purchased. The only issue is memory size and controllers can be damaged easily if not careful.

I love it! Even though I have had it for a little over a week, it is a nice & powerful console. I have The OLED Nintendo switch and the Xbox series x which means my game console collection is now complete for now ! Thanks best buy!

my 19 year old sons house warming gift!! he has wanted a ps5 forever and I haven't been able to get a hold of one. he was happy to get this finally and has been obsessively playing since!

Perfect gift and best of all the online purchase and delivery was great. I got the gift before the estimated times and the updates from Best Buy delivery were truly accurate.

Great delivery time and nothing wrong with the delivery process and I’m still loving the new system and had great customer service experience!

Despite a price tag that seems step to many, these next-gen consoles, PS5 specifically, are actually such a great value. The load up times from the SSD are extraordinarily faster than the HDD of PS4. Not to mention, you can expand storage with an M.2 SSD (specific speed requirements recommended for best performance). The ability to play many games at 60 FPS is a game changer. The only problem with that is you become spoiled and never want to experience any games at less than 60 FPS. Overall, this machine is better than many mid-level PC builds.

Awesome console! Increíble graphics and gaming games experience. The box it came in was a little beat up, but that was about it.

Excellent next gen console with great exclusives. However for the price packaging must be more organized. Not just thrown inside of a box in a rush.

Its good just bought a 980 pro 2tb ssd wich made it about 600$ liwiththe ps5 no problems at all just my ps4 game assassins creed odyssey crsshed twice different days but thats it not sure why

Best Buy was one of the first people that made it easily available as long as you ordered it online. Shout out Best Buy. No scam at all its the real thing.

Sony does the job! BestBuy also trust worthy as always!

Great product but the storage is trash for this generation's console they force you to upgrade and pay more to put a new hard drive.