Customer Ratings & Reviews

Worker there helped me decide between digital and disk version and provided valid reasons. He was also patient for me to scan many gift cards I had, pay most in cash, and pay the remaining with card.

Better and faster then i have thought knly thing i dislike is there is no more internet

It is very good. The load times are super fast, the only thing is it can get loud at times.

My son waited for this since it came out! Bought for Christmas and I haven’t seen him since! lol! No, but a really great purchase for an even more deserving child!

beautiful platform takes for ever to do updates but i guess it has to to with my internet have not used it much but only one day to busy working looking forward to playing this badboy soon

Best ever experience, my son love it. I recommend to get a gaming monitor with nice sound bar for exceptional fun.

It was perfect the console was beautiful unfortunately I can’t play it yet cause I got no games in it I’m trying to get marvel spider man 2 though but the console the services was perfect.

Bought this for my husband after he got back from deployment. He absolutely loves it! We got the digital edition and it's easy to just purchase the games on there than having to go to the store.

I love this PlayStation 5 I love the great customer service I received while at Best Buy I definitely recommend everyone to shop at best buy

Ps5 is great. I enjoy it. Only thing was it didn’t come in time. delivery was changed a couple of times.

The service was fast and efficient! The person who helped me offered a warranty!

Love this system just on the fact that can play ps5 and ps4 games makes it even more special. Would definitely recommend buying for sure!.

Very easy process, only had to wait 10 minutes before receiving confirmation that my item was ready for pick up. ID was needed which is good security and had 0 hassels picking up my item

Great graphics fun tournaments all fun. Playstation plus premium is so dope how you can download pretty much any game

Good customer service and don’t wait long for someone to help me to checkout

loved it got it with a $100 discount and it was amazing didn’t have to spend all the money on it so it was good :)

Love this product! I am able to game effectively with my friends. The customer service was very helpful when purchasing this item. Love Best Buy!

The wait was long,but it was worth it for my room to no sound like a plane engine. The storage isn't the best but you can upgrade latter.

So fast the delivery, I really like how was good the delivery and the app help me a lot, I really appreciated that

Love our PS5 which replaces the PS4. We got the digital only because we never buy physical games only download digital games anyway so why pay extra for a disk drive. We don’t buy blue ray movies anymore either.