Customer Ratings & Reviews

Have always had PlayStation. Tried Xbox and it isn’t my cup of tea. Don’t get me wrong, Xbox is just as good if not better but I love the UI on Ps

Item is as described. Price could be lower though. Dualsense controller is phenomenal.

I always wanted a ps5 but never got the chance to buy one because when it first get released everyone bought one and everywhere I looked no one had it but thank god I ended up getting one

Good product but not the best than I expected but excellent product

Amazing product and they had ready for pickup in less than an hour!

PS5 is just amazing. I bought this version as a gift for a friend (I have the GOW Ragnarok physical player version) and he is having some great moments playing. Thanks sony.

Was so happy to finally pick this up and Best Buy had it in stock!

I havent owned a Playstation since the PS2. Instead, I’ve been gaming on the Xbox platform. Playstation Plus games and Playstation exclusives are better than Xbox in my opinion.

Excelent service They attend you nicely They always smile to you

I bought a refurbished PS5 that was appraised as "excellent", which was accurate. It was in perfect condition. Thanks Best Buy!

I love this purchase. i purchased this for my boyfriend and he hasn’t gotten off the game since. we’re both in love with the purchase. wonder quality. just overall a wonderful system

It’s great. Was a gift for someone special and they were left speechless which was the goal in the first place. I was just happy to gift the special someone an item I know they really wanted.

Sony PS5 graphics and sound quality are eay better than any other Play Station’s released so far

This is one of the best purchases I have made the people in Best Buy are so supportive and help you find what you are looking for

Traded in my PlayStation four and PlayStation four pro for this

Great purchase for my sons. Opened them up to new PS exclusive games. The digital only version was good for us as I read that the PS5 isn’t backwards compatible with older PS disc based games.

Stylish console will excellent graphics. Got it as a open box for a good.offer.

My granddaughters loved it! I love that they love.

Bought to play FFXVI. System is great, big, but great. 4K output was far better than what my 4K TV could display. Ended up buying a new TV to take advantage of the improved HDR and 120hz.

The ps5 is in great condition and the person behind the cashier was kind and efficient when it comes to handing my online order. I appreciate the overall friendliness