Customer Ratings & Reviews

First PlayStation console I have owned, and I am in love with it! The loading speed and graphic capabilities are great. I love the new DualShock controller and its immersive effects.

Very happy with this purchase and Best Buy customer service.. PS5 is definitely worth buying, very good graphics, performance and speed compared to the previous version.

Was a little difficult to come by but the step up in graphics and load times over the PS4 is worth it. Storage space is limiting though, expect to need external storage.

Not sure i could say anything that does this system justice. It runs super smooth and the graphics are absolutely amazing. And the duel sense controller is a really cool feature.

Love how this store handled all the crazinesss of this item and I am fortunate that we got one. Son is loving the graphics, serious perfomance and is quiet and cool to the touch.

Powerful hardware, did not have many exclusives in the first year (like most new consoles) but a bunch of exclusive games will be coming out in 2022 which is exciting. The controller is very unique and original due to the triggers which can move and dynamically stiffen or loosen to replicate things like a gun's trigger, or a stiff brake pedal, and the 'rumble' which can present all kinda of physical sensations from gentle pattering of rain, ice skates gliding on ice, to a powerful and crisp pop of a gunshot. It's also almost totally silent even when playing advanced games in a toasty room.

A gift to my husband early 2021 and he plays it on a daily to this day! Console looks great and works great! Only complaint I hear is storage but other than that, perfect gaming system!

Yes it really is that good. Night and day difference over the PS4 Pro. It runs cool and quiet, the controller is a massive upgrade, graphics are amazing. Highly recommend upgrading.

Awesome next-gen console bringing new tech (although some of them are not enabled yet). Out of the box, it brings sweet 4K resolution and dramatically fast load times. There's introduction to the new DualSense controller and tech like Ray-Tracing, 120Hz refresh rate (120 fps), Variable Refresh Rate, etc., meaning you need to upgrade your TV. Initial games are plenty enough from Spiderman Remastered & Miles Morales, Demon Souls, Sackboy and Cold War. Even my favorite Mortal Kombat 11 Ultimate is crisp and fast loading. A bonus would be playing PS4 games with upgraded visuals and makes Cyberpunk 2077 playable. Overall a win for gamers.

The console is a big bigger than I anticipated but I am in love with it. Coming from an Xbox I love the graphics and the new controller. Sony needs to push more PS5 games out now.

Neat system, I'm a pc gamer but , I definitely am digging the ps5. Super fast, it's quiet 99% of the time. Graphics are solid, I would definitely recommend this for all gamers.

Definitely the best PlayStation system there is. System is such a powerhouse and gameplay looks and feel fantastic on it. Definitely the winner of the console wars.

The best console out there to this date. Its super fast and quick, the games look so good. The new features added are really impressive and make the console that much better.

Definitely next gen, the controller is off the charts good. The only downside is the size this thing is masssive. Easy to use and the games ps5 andps4 look amazing on this system

Amazing graphics on the new system! Been wanting to have a PS5 since they came out and was lucky to get one. The new console games have been extraordinary to play

I will NOT give this a low rating due to its lack of availability. Believe me I understand the frustration of getting one, but outside of that, when you actually DO get one, it is an INCREDIBLE system. As I type this close to Xmas 2021, currently there aren’t many games you can ONLY play on PS5, BUT if you’re still playing PS4, which I sure am, there’s NO better way to play them. PS5 truly improves the load times and graphics of MANY great titles. This system is an absolute must for too many reasons to list here! And this wild ride is JUST getting started.

The PS5 provides great performance for the price point and I love the Dual Sense controller. Wish it came with more storage.

The PS5 is a powerful and well-designed console that offers a compelling next-gen gaming experience. Its library of exclusive games continues to be a showcase for the PS5’s marvelous DualSense controller, spatial 3D audio tech, and super-fast SSD, and it’s the reason why so many gamers will covet Sony’s new PlayStation console. It might be too big for some setups, though, and a couple of issues hold it back from being a five-star product. However, it's a welcome upgrade over the PS4 and an exciting portal to next-gen gameplay.

Great design on the new PS5. Games load is fast. Demons souls is the best looking game I’ve ever seen. Interface is nice and clean. I love the new controller. Awesome system

It’s a great system and i have enjoyed every minute of it!