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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 32733 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers commend the PlayStation 5 Digital Edition Console's impressive graphics, smooth performance, and fast load times, highlighting the enhanced controller and ease of use. However, some customers express concerns regarding the console's size and limited storage capacity. The lack of a disc drive is also noted by some users, while others mention the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 32,732 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am one of the lucky ones that have a PS5 at the moment and I can’t say anything bad about it so far. Yes this can never replace the performance of a well equipped gaming PC, which I also have but, the performance you get for what you pay is impossible. I have not been affected by any of the bugs so far that Sony knows the console has but like everything when things first come out you have to expect some bugs. I have also played PS4 games on it and can say that the games run and look better as well such as Ghost of Tsushima. The console itself runs extremely quiet compared to my original jet engine running PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You already know the console is a beast! Haven’t had any problems since my buy 2 years ago! Valid opinion- PS5 > anything Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics, Speed

    Rated 5 out of 5 stars

    Playstation for life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent grafics and super fast loading times, the dual sense controller is a game chainger when playing games can't wait for Horizon Forbidden West!!

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics, Performance

    Rated 5 out of 5 stars

    Great Console!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a great console and a giant leap from even the PS4 Pro. Graphics are stunning and performance is amazing. The DualSense controller is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Make sure you have the space for this monolith!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me start with the new dual sense controller. It is a game changer. They variety and dynamics of the haptic feedback is excellent and it has a higher quality feel than all previous controllers. The picture quality is great with the games that support HDR and ray tracing. I have it hooked up to a 4K LG OLED and I'm stunned that a console could output these graphics. There isn't a huge selection of launch titles out at the moment but all of the ones I've played have been fun. The only real complaint I've had is with the optical drive. It can get noisy when installing a game but that is a minor point.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics, Speed

    Rated 5 out of 5 stars

    Great update!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new console. Lots of fun. Glad it is backwards compatible with my library of ps4 games. The new controller is awesome. Better graphics and faster load times.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    blazing-fast load times and exclusive games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a powerful and well-designed console that offers a compelling next-gen gaming experience. Its library of exclusive games continues to be a showcase for the PS5’s marvelous DualSense controller, spatial 3D audio tech and super-fast SSD, and it’s the reason why so many gamers will covet Sony’s new PlayStation console. It might be too big for some setups, though, and a couple of issues hold it back from being a five-star product. However, it's a welcome upgrade over the PS4 and an exciting portal to next-gen gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Worth the online battle!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it! I'm still shocked I was able to obtain one online! Pros: This baby runs fast!!! Games look terrific and loads in seconds! Menu navigation is very functional. A lot of media and streaming apps if that is important to you. DualSense is one of a kind! Also this thing is huge! Personally I think it looks better laying horizontal. Cons: SSD does not leave you a lot of space in the end. Maybe 600 GB for game apps if your lucky. However, if you want to play PS4 games you can on an external. But this will not support PS5 files on an external hd. It must be installed on the SSD built in.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Excellent console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent console and the best of all. I finally managed to buy this great console that dates back to my adolescence.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Well worth the upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new dual sense controller is probably the coolest and most innovative feature of the system. Overall the graphics are incredible and the whole experience is very futuristic.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Load times

    Rated 5 out of 5 stars

    Next Evolution in Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the PS5 is amazing and smooth. Games run at a steady frame rate, load times are basically instantaneous and the controller is something you really have to feel for yourself to understand how immersive it makes the experience. for now avoid add the external hard drive and more internal space, until Sony do the patch. if you connect the hard drive can give you an error "unsupported disc". if you add more space via SSD is not support it yet and you will have similar error not supported. hard to find at the moment, lucky enough to get one at Best Buy and the Curb side was super easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    A great successor to the PS4 family of consoles.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic successor to the PS4. If you're coming from a PS4, each of your games will run much, muuuch smoother and will look better if you're coming from the base PS4 if the game had PS4 Pro support. That said, games specifically made for the PS5 feel like a generation apart from the last. Sure the graphics will look better and resolution will always be higher, but it goes further than that. The new controller is what I believe to be the best controller in existence as of this review. It feels better in the hand than any other, and has a feature set that makes it unlike any other.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wayyy quieter than my old PS4, and loads games up pretty much instantly! Not to mention the graphics. Miles Morales looks amazing, and Fortnite is pretty good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console, can finally buy without scalpers. Has a great selection of games and good controller

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Buy!!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally changed my life…this is leagues above the competition. Thank you PlayStation!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good luck, have fun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is big and bulky. First one didn’t work so bought a second one while the first is getting repaired. System is fast, SSD for daaays. Wish it had a bigger SSD drive for all of my games. Internet connectivity is dodgy, for some reason. Images don’t load immediately, lots of “please wait” or “online connection lost”. Maybe needs some time to stabilize? Maybe it’s my network? I do not know. Ps5 games look stunning on my 4ktv. PS4 games run smoooooth. 4k Ultra-HD Blu-Ray player is kind of clunky but overall looks good and sounds good with some settings adjustments.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Welcome to next-gen Gaming!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is just as advertised. The machine's design is very sleek and futuristic. It's almost twice as long as the PS4. It runs all of my PS4 games and loads them faster than my PS4 Pro. The Dualsense controller is the most comfortable pad I've held. Setting up and connecting the machine to my 4k TV was a breeze. It was also easy to transfer all of the game data from my PS4 to the PS5 via network cable (or you can do it via WIFI). Just downloaded the God of War update patch today, and the 4k/60FPS graphics blew me away. The PS5 is an essential upgrade to the next generation of gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    PS5 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 runs great. It is quiet and cool running! Games look and run amazing on it! It was quite difficult to pre-order the PS5, but I was very lucky.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    PS5 is a MUST HAVE in NEXT GEN Consoles!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got my hands on my PS5 on Nov. 27th, What can I say that hasn't been said already? When you own a PS5 you definitely know you own a NEXT GEN Console!! I'm a Gamer so I use my PS5 every single day! And it has not disappointed. The control itself is something out of this world!! I didn't know what Haptic feedback was until I got my hands on the PS5 controller. Put it this way... I could never go back on any other controller again! They really out did themselves with the PS5. I wanted this so much that I keep checking every single website every day until I finally got my chance with Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    PS fan

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system love everything about it. Was blessed enough to get my hands on two during a really hard time getting them.

    I would recommend this to a friend