Customer Ratings & Reviews

Was lucky enough to get this when there was as shortage and I still regularly play it and love it

one of the best consoles, great to use with the new VR2. the graphics it can display is amazing

Great console so far. I was surprised the controllers even needed updating right away but it has been rock solid. This thing never gets hot and the graphics are a worthy step up from the PS4 Pro that I also own. I also appreciate Best Buy making an email verification mandatory during purchase to stop all the bots buying all the inventory. You guys need a shout out for that one. Only reason I got mine was this second verification process. Thanks

Fire console. The new Dual Sense controller is an absolute game changer and imo the most immersive controller experience to date. The unit itself is very large pause so account for that. Included is a tech demo called Astros Playroom which is a gem of a game which shows off the new features of the controller. We were very surprised that it was included for free as Sony could have easily charged for a game of this caliber. Overall extremely satisfied so far.

One of the best consuls I’ve bought graphics are really beautiful and I’m having much fun playing in it

Beat console of all. I can not stop to play!!! The controller is amazing

Love this amazing console I highly recommend any system

A great successor to the mighty PlayStation 4. I’ve been enjoying Astro’s Playroom and many other PS5-upgraded PS4 games on Sony’s latest console and can’t wait to enjoy other PS5 games down the line. The DualSense controller may be the star of the show, however, with its haptic feedback and trigger resistance. When done well it can certainly elevate your PS5-gaming experience. All in all this is a solid console and would recommend it to anyone.

Truthfully my last consol to buy. I switched over to Nintendo switch after owning both ps5 and Xbox for months. Games aren’t really breakthrough, graphics are good and connection speed, definetly an upgrade. I got my ps5 at the base price, I wouldn’t pay a dime more/buy the generation after this. Great console tho, controller is probably the best part about it

I'm very happy. Graphics are amazing! I use my ps5 almost every day. Mainly play COD

It was challenging to get (4 hours of hitting refresh plus 30 minutes to checkout), but Best Buy came through. It was actually ready for pickup a day earlier than estimated. Been using it for a couple weeks now and it is a nice upgrade from the PS4 Pro. Every PS4 game I've tried has worked, with smoother performance than before. And the new controller is outstanding. In you're in the hunt for one, good luck. You'll really enjoy it when you get it.

Coming from a launch model PlayStation 4, this is leaps and bounds ahead of where I was at. Although the games aren’t quite there yet they will catch up and in the meantime I can play all of my favorite PlayStation 4 games with backwards compatibility. The console itself is blazing fast with load times that are just leaps and bounds ahead of anything that I’ve seen before. Old PlayStation 4 games run great on this console. with much better performance.

After months of searching and trying, I was finally able to order my PS5 from Best Buy thanks to the total tech membership, which will give 2 years of monthly Geek Squad warranty on the console. Not a bad deal, so if you will be buying several items, total tech is definitely worth it. Oh, and the PS5 is awesome by the way, the graphics and the haptic vibration feedback on the controllers are the best!

I love it! Great system and runs really smooth. The graphics looks great and I love the new controller.

Purchased two at Christmas for my son's. They are extremely pleased with the purchase. The quality is far more better than the past PS . I think we owned everyone thus far. I was surprised how large the console is compared to last ones. But as my tech sons explained they actually built this one correct with two fans and a lot of high quality in it. So according to them if you haven't snagged one of these yet keep trying because you are missing out!

Excellent next gen console. Huge leap from the PS4. Lucky to have gotten one. Runs quiet and smooth.

I really enjoyed this system. I love the Spider-Man Miles Morales game for this system it is excellent and very fun. The graphics are amazing and to feel of the controller is excellent. The only thing that I would improve on is actually getting one terabyte of memory because that 800 is enough.

Has the most exclusives and graphics are a major improvement from ps4

Doesn't truly feel like a new generation. I would describe it as a PS4 Pro Pro. The haptic feedback is nice and better graphics are always welcome. The much faster loading is my favorite feature but the storage size is small and expensive to upgrade.

We were able to score one of these for Christmas for our son. The pickup process was super easy and they had it out to our car within 20 minutes on a busy close to Christmas shopping day. My son loves it and says its way better than the PS4. I don't really play it, but just watching him every so often the graphics and gameplay look fantastic. It looks like a movie at times. If any problems arrive I will update this review but looks great.