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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 32733 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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99%would recommend to a friend

Customers are saying

Customers commend the PlayStation 5 Digital Edition Console's impressive graphics, smooth performance, and fast load times, highlighting the enhanced controller and ease of use. However, some customers express concerns regarding the console's size and limited storage capacity. The lack of a disc drive is also noted by some users, while others mention the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 32,732 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing Console!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console and I use it all the time! Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    Finally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while but I was finally able to get one for grandson. Been trying since his birthday back in March. He was so grateful and he loves it. The graphics and the system is everything they said is. Played some games with him and I love the controller. Took long enough but was worth the patience and the wait. Need to get one for myself now.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics, Speed

    Rated 5 out of 5 stars

    NEXT GEN IS HERE!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics and speed are insane! Also love the new controller !

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality, fast, easy to set up... but you need a external memory

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome Platform!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an XBOX loyalist from the beginning and I decided to try something new, so I bought a Sony PS5 and I'm blown away at the graphics, the speed and the realism of the games. Even though I have a disc drive, my plan is to move to a more digital library. I highly recommend this console for those who are looking for a change in video gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    6 Months Later, I'm extremely satisfied

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was fortunate to get one at launch before the chip shortage. It's a fantastic console. I've enjoyed playing the games upgraded to 4k 60 fps. Demon Souls looks absolutely breathtaking. I still wish the PlayStation 5 retained the black aesthetic from the previous 3 consoles but the white/grey looks great as well. I wish you all the best in getting the console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Awesome ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is a beast. Great graphics, awesome gameplay and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Load times
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great System.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend buying a PS5. Gaming load times are mostly a thing of the past and updates are much quicker than older generation systems. The only drawback is the amount of room to download games. I highly recommend buying a Gen 4 NVMe card to install in the system, super easy to do, to increase your storage.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I skipped PS3 & PS4. Finally got pulled the trigger on the PS5, do not regret it. The console is amazing, the controller is smooth and comfortable, especially since I have big hands. The haptic feedback is awesome and the games are even more incredible. Since it is backwards compatible with PS4 titles, I can catch up on major first party games. Amazing console and glad I switched

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    True upgrade from PS4 Pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. It's fast, great looking and the controller feels awesome. I was worried about it not being much of an upgrade, but it does look better and it boots up exponentially quicker. Demon Souls is awesome on this, but I mainly play a last gen golf game (PS4 2K21) and the difference is shocking.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system. Got it at launch and still runs amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Controller
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Dayummm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABSOLUTE KING!!! Going from PS4 to PS5 is unbelievable! Ps5 is in another league. Purchase the Xbox X too and I have to say I lean more to the Ps5 but that’s my preference other will love Xbox. The dual sense control is incredible just really don’t have nothing to complain besides the storage of Sony could add more would phenomenal

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics, Speed

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console ever, silent, fast, great design, the dualsense is magnificent

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Playstation 5 is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Its amazing and so are the IT guys that defended the website against bots so I could get it before Thanksgiving. Graphics and speed are unmatched. Love the feel of the controller, the haptic feedback is awesome, can't wait to see more of what the console has to offer with its future games. Even Cyberpunk while has some issues work great in its reverse compatability

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    I love my P5

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any problems out of it I love it so far‼️

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    Playsation 5 Console

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Playstation since the very first in 1995 with PS1 and Sony always makes a great machine. The Playstation 5 is no exception. It does feel like a next gen experience with 4k graphics and 3D sound. The new dual sense controller with its haptic feedback is also next level with its responsiveness and vibrations. If you can find one pick one up ASAP.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Next Gen Greatness

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine. Great titles. Crazy performance. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Home Gaming system ever made by humans.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system ever made by humans. Now when they tell you this thing is fast they are selling it short I would say this system is so fast you feel as through your are going back in time when you play PS4 games. It clocks faster than anything I have ever used and way higher fidelity graphics it's on par with the 5,000 dollar gaming rigs and half the size. New PS5 Games load in just 20-30 seconds if that and you are jumped right into the save nearly as fast. The new controller features are impressive the adaptive triggers are the crowing jewel on the controller on complaint is the touchpad is very close tot he square button so it's easy to miss hit on old PS4 games and pause the game making you crazy. I would suggest just buying one and waiting till they redesign to fix this to grab the second. I would only get the Disk version if your an old veteran like me you will find ps4 games laying around and pop em in and see if they have done an upgrade regardless it's awesome to play would suggest this system to any gaming enthuses. The liquid metal cooled processor has this thing running like an ice cube. The only complaint is when the fans do kick out it sounds just like an F-27 raptor taking off if that's your thing cool but's it's a little loud for me I know first would problems.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Load times

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a genuine leap forward for console gaming, offering gorgeous 4K performance, stunningly fast load times and a truly game-changing controller that makes playing games more immersive and tactile than ever. It plays nearly all PS4 games, and, in many cases, allows them to run and load better than ever before.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Performance

    Rated 5 out of 5 stars

    Powerful machine, incredible controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute powerhouse of a gaming machine as far as content, usability, technical and performance specs and the controller... wow, *chefs kiss*. I'm a lifelong gamer and have had just about every console and handheld since the NES. This feels to me like the most cutting edge gaming machine and I'm excited to experience the PS5 as it matures.

    I would recommend this to a friend