Customer Ratings & Reviews

I love the new ps5 best gift ever. Thank you best buy

Had to fall in line 5am to buy this. Absolutely worth it.

Best system out hands down. Best thing i bought all year!

Amazing product! Excited to get more games to play

Works as it should and got it on release day, recommend to pick one up

Fast and furious! Crisp, smooth transitions and immersive color.

My son was so surprised on Christmas to receive his PS5. He loves it.

PS5 is really a great system. I see why everyone wants one so much.

Love it! Was on time when I picked up. Sony always has great products!

Very nice product, in high demand so sells pretty fast.

love the disc, looks great, love it so much happy to get one

Awesome system! Super enjoy the upgrade from ps4 as a gamer.

Awesome product I liked it a lot and I use it almost every day

Tough to find. Great product with a great resale value.

Was waiting forever to get my hands on one! Highly recommend

I preordered this and got it on launch day. The only odd thing that happened when it was shipped to me was that the white plates had dirty black fingerprint marks on it when I took it out of the box for the first time like it was put together by Sony. wiped the plates off the best I could but some of it was just stained on. After that I setup the ps5 in my house and started playing games just fine no problems at all. Even though the plates were dirty the ps5 worked the games were incredible and I was having a blast with it the entire time it worked. Last week the Ps5 just started completely crashing and shutting the system off without warning after only an hour of playing games on it like Horizon 2, Reternal, and Ratchet and Clank. After the system would crash it wouldn't turn back on, so I had to unplug the power cord then plug it back in to get the Ps5 to power back on every time it crashed. When plugging the power cord back in to be able to turn the Ps5 back on I noticed it was very hot as well. I decided to take it in to the geek squad for repair because all I want is a working Ps5 but for some reason they said they couldn't repair it and had no stock to replace it so all they could do was give me store credit for the Ps5 even though they don't have the Ps5 in stock to replace my broken one which is all I want to use the store credit on. Loved the Ps5 when I had it but that fact that it stopped working after about a year in a half is really disappointing and also disappointed in the way the best buy warrantee was handled. I was told they could repair the product when I purchased the warrantee then telling me that I couldn't repair it with no explanation and all that they could do was give me store credit was also disappointing because the store credit is worthless to me until they have Ps5 consoles in stock.

one of the best consoles made and worth the trouble trying to get one

Was easy pickup but the delay was bit annoying,but great console overall

Awesome. Tons of fun. Can’t wait for some better games to be released

Great a true upgrade from the playstation 4. Joystick is great also.