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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 32733 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers commend the PlayStation 5 Digital Edition Console's impressive graphics, smooth performance, and fast load times, highlighting the enhanced controller and ease of use. However, some customers express concerns regarding the console's size and limited storage capacity. The lack of a disc drive is also noted by some users, while others mention the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 32,732 reviews
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    The PS5 Slaps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky enough to get one on launch day and I haven’t looked back since. The graphics are great, but I have to admit, the speed is what’s most amazing. Load times no longer exist. I wish it had more HD space, but the SSD I have on order will solve that. If you can find one, you can’t go wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Strong out of the gate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 is just fantastic. Out of the box, this interface is snappier than any previous Playstation. Loading is virtually gone, thanks to the fast SSD. The dual sense controller, especially with the vibrating/resistant triggers, feels better and more distinct than ever. All we're waiting on is more great games. I can't wait for what's to come!

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Truly Next-Gen

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good luck getting your hands on this one. But if you do, congrats. Although it has a small library (probably wait for more games to release before getting the system), it earns the title of "next gen console". From a SSD made exclusively for it, the 3D audio, and the controller with haptic feedback and Adaptive triggers.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics, Load times

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product love the new playstation 5!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    I love my PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 is definitely better than my old PS4. It runs extremely smooth and is quiet compared to my PS4. The price is great and if you don’t like physical copies of your games than I recommend the digital edition for 100 dollars cheaper. The controller has a good in game feel and graphics are great.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Playstation 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next Gen Graphics! Video Game Quality Picture Like You've Never Seen Before. Fast Load Times, Super Fast Downloads. Bluetooth Controller Works Well Past 25 Feet Away From Console. You Can't Use Just Any Bluetooth Headphones Though, Which Is A Shame!!!! I Really Like My New System, Happy To Be Able To Say I Got Mine On Launch Day! 11/12/20

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    It’s the best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best!!!!!! Love the ps5!!!!!! Just a little on the big side

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    ps5 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, What can I saw. It meets all my gaming and media needs. I highly recommend the TV remote control for easier ease of access to your streaming services. The controller is amazing, the graphical upgrade is such a treat. Highly recommend the ps5, just wishing we had more exclusives to play after it being out for so long.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Great Console with (Eventually) Great Exclusives

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disclaimer: I've owned every PlayStation home console since the original, so I'm definitely coming from a biased perspective. I have some deep nostalgia with the brand and I'm what most people would consider a fan. So take that into consideration when reading this. With that out of that way, the PlayStation 5 is exceptional. Is it perfect? Nope, not at all. But what it does, it does very well. Everything just feels next-gen with this package. Everything from the DualSense controller, the 4K HDR dashboard that simply pops, the super quick loading times (when implemented correctly i.e. Demon's Souls), even down to the console itself. Everything is begging for attention. At this time, I feel that the PS5 is certainly the console you should go with if only one can be purchased. They simply have the better track record in providing blockbuster experiences with their slate of games that I feel is unmatched by its direct competitor. At least right now. Not to mention they actually have a couple of next-gen exclusives that can better justify its purchase in the way of Demon's Souls and Astro's Playroom -- both are incredible games.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Performance

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays games great. It’s so quite. Controller is amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony really outdid themselves with the whole experience. It starts with the most important thing, the controller in your hand. It just feels next gen. It doesn’t matter if you have all the graphics prowess, user experience matter and Sony wins this hands down. Every they claimed, from the faster SSD to the cooling, is spot on. Way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a great console. It has a new controller with haptic feedback triggers. It loads games quickly with the internal SSD. I've been playing PS4 games for now. It could use more next gen exclusives but for now you might have to live with PS4 games with PS5 updates. Once the exclusives come out it will be a must get!

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics, Performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing console! I would recommend to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are great, runs smooth and looks great in the living room.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it . Graphics and controls are great.worth it .

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    One of the greatest systems of all time.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation 5 is the absolute perfect system. Digital or disk. It is lightning fast compared to the playstation 4. I have the playstation 4 pro, and it has become a paper weight after getting a playstation 5. This is due to the backwards compatibility feature of the PS5. The only issue is that this is the digital edition. This is no issue if you have been doing everything digital before, or want to live a minimal life style with less in person clutter. If you love sales, especially 3-5 years down the line, you will end up spending more on games, than you would spending the extra $100 on the disk version. That is of course, if you can get your hands on it right now. All and all, this is a fantastic system. I would highly recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Speed

    Rated 5 out of 5 stars

    Great system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Astro’s Playroom shows off the incredible features of the new controller, and the console is incredibly fast. Excited for more games to come to the console, but the ones already available show off the incredible capabilities of the PS5! Great console, and Best Buy was the easiest way to get a hold of one for me.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    My favorite console I’ve ever owned

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are lucky enough to grab one it is a fantastic console. I have both the series x and this and I find myself playing this more often. The ps5 for me has a better choice of single player story/action games that are first party(only available on the PlayStation). The loading speeds and graphics are a huge boost over the previous generation of consoles. And having the disc drive allows me to buy physical games which drop in price much quicker than the digital only copies. Also gives you a 4k blu ray player. I like this more than my series x but I’m not a huge multiplayer game person and that is where I believe the series x really shines, than and with gamepass. If you are a very casual player and want just a huge library of games to play I think a series x and game pass are the way to go. I also think if you really like FPS like CoD, Battlefield, apex, war zone etc you might like the series x more. Just depends on the type of games you like and where your friends play, can’t go wrong with either!

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Speed
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    My PS5 opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the PS4 before and I thought the picture was great but when I connected the PS5 there is a big difference on the picture the console looks great it is big on size but it looks great the controller is great and the console is quick and quiet I’m lucky to have the new Xbox X and when I put them next to each other the PS5 looks much better than the Xbox just looks ugly is just massive box that makes it hard to figure it hard were to put it on I won’t lie to you I have been with Xbox for a long time since the second generation console and I had some PlayStation also but I think this time the PlayStation wins this time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! Super fast loading speeds, and awesome game selection. The only thing is that it does not come with much internal storage and it fills up fast since the games take up quite a lot of storage, and you’re not able to save games in an external hard drive and play them from there. That is only possible for playing PS4 games.

    I would recommend this to a friend