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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 32733 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers commend the PlayStation 5 Digital Edition Console's impressive graphics, smooth performance, and fast load times, highlighting the enhanced controller and ease of use. However, some customers express concerns regarding the console's size and limited storage capacity. The lack of a disc drive is also noted by some users, while others mention the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 32,732 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome.It everything that u would want it to be.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    A big console and a big improvement.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fortunate enough to get this in time for Christmas and it is a great step up from the PS4. Games look so much better, the console doesn't make a sound, and the controller gives new dimensions to the way games feel. It is a massive console and I have to remove a shelf in my cabinet to make it fit, but it was worth the effort.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PlayStation 5 is worth it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY HAS DONE IT YET AGAIN! SONY NEVER DISAPPOINTS!!

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Performance

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is a powerful machine so far I played Spiderman miles morales, demons souls and a few upgraded ps4 to ps5 titles and I haven't had any issues only 1 crash with miles morales where the game closed but ever since then I been happy with my console no issues at all thanks to best buy for keeping the customers safe on pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best PlayStation yet.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS5! A huge difference from the PS4 just as far as speed goes. I had a PS4 PRO and it would be so slow when I press the share button. Everything is fast smooth and the graphics of the games are much better. The best feature by far is the Dualsense. This is something you truly need to experience.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Speed

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are lucky and the planets alone to get one of these I highly recommend! The controller alone is insane with the haptic vibrations but the speed of the system blows the PS4 out of the water. Installing updates to cod used to take forever now just seconds! I had many people offer me high dollars for my ps5 and turned them away.

    I would recommend this to a friend
  • Pros mentioned:
    Controller
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Impossible to share with someone else!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing piece of tech. If you wanna make the move to all digital gaming this is for you. Once you get over the massive size of this console you’ll come to appreciating how sleek and modern it is. The new controller is definitely an upgrade as well and I definitely need to get another one for my brother cause we can’t share

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Box came ripped but worth the wait

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony did it again. The graphics are amazing and it feels like things are moving faster than before. I'm a little upset that I got a beaten up box even though I picked my order from best buy directly. I figured something this valuable would be sent with more care but otherwise everything is great and was definitely worth waiting for.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Sony-PlayStation 5 Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see the good and the bad within the PS5. The good is that the graphic difference even on a non 4K display are noticeable. The boot up and loading speed of games is in another gear coming from previous gen consoles. However, the lack of storage space even when using disc versions of games is completely unacceptable to say the least. With the system files storage after downloading 2 maybe 3 games depending on file size you are left with no space on your console drive. Not being able to fully expand storage space for PS5 games really hurts the potential greatness of a true next gen gaming experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Controller, Speed

    Rated 5 out of 5 stars

    Best Console ever made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a true generational step forward, the system is very fast,there are no loading screens and the user experience is very innovative,as for the controller all i have to say is waw, when i began to hear about it initially i was a bit of a scheptic but i have to say it is all they said it would be. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Very Fun!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to get the digital edition instead of the disc one since I don’t really like discs that much. I’ve gotta say, games look absolutely stunning on this thing and the load times are near instant on some games.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    Console of my Dreams

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an awesome device! It really is next gen! The download time is probably the best feature as of now, with games downloading in less than 20 minutes, a big step up from the previous gen consoles. The graphics are insanely realistic and the controller feels incredible in my hand. I am very happy with my purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Load times

    Rated 5 out of 5 stars

    Playstation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a genuine leap forward for console gaming, offering gorgeous 4K performance, stunningly fast load times and a truly game-changing controller that makes playing games more immersive and tactile than ever. It plays nearly all PS4 games, and, in many cases, allows them to run and load better than ever before.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and gaming options. Hard to find though.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Ps5 review from a gf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my partner and he seems to really like it. Things he’s mentioned “the games load so much faster. Look at those graphics. You can’t even tell it’s a game.” He already bought a few games and spends way too much time playing them already. So yeah, I’d say it’s a winner.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Speed

    Rated 5 out of 5 stars

    PS5 Standard

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console but difficult to have. It is powerful, displays amazing images, quiet and now has a new and fluid interface. Games launch very fast, quick loadings, no need to wait long to start playing games demanding a lot in the storage system. Also coming with an incredible controller delivering new game experience.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    next gen greatness

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great graphics, looks amazing on my 75 inch television

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Speed

    Rated 5 out of 5 stars

    Buy One!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 vs PS5, it is night and day difference. The new console is much faster, system menus are always fast to load. The load times into games are very fast, especially games designed for ps5(Demon Souls). If you are able to find one, is a proper step up from previous generation. Disc drive allows for easy backwards compatibility

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 4 out of 5 stars

    PlayStation 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new PS5. Lets start with the controller, it’s an amazing piece of tech, love the feedback you get when playing call of duty, every weapon feels different. Jumping, opening, running.... etc all these movements feel different on the controller which is amazing for gaming. The console it’s self is a good product, my fan makes loud noises compared to my Xbox series x(which I can never hear on or off). I read that there might be a sticker in the PlayStation that you have to take off, I thinks it’s the installing of new games and loading screens that make it noise. Besides that Spider-Man looks great and so does COD. You better have a great TV that 120 motion for this thing. Or it will feel like you’re driving a lambo with Firestone tires.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Amazing console!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, that hasn't already been said? This console just has so much power, and amazing list of features. A great upgrade from the previous version (PS4). I currently use it for gaming, as well as bedroom media console. Love the new design as well, a very futuristic looking device.

    I would recommend this to a friend