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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 32733 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers commend the PlayStation 5 Digital Edition Console's impressive graphics, smooth performance, and fast load times, highlighting the enhanced controller and ease of use. However, some customers express concerns regarding the console's size and limited storage capacity. The lack of a disc drive is also noted by some users, while others mention the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 32,732 reviews
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Great upgrade to the PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say the PS5 load times are insanely fast compared to the PS4 and pro. Picture insane Runs quiet. Only drawbacks: The controller battery life is not as good as the ps4 controllers Ps5 has no optical output No external SSD that you can run games off (yet) Its great, when you find it, get it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Next Gen Gaming is here!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is excellent work Sony. Ever since I received it I haven’t stopped playing it. I’ve been going back to some ps4 games that I’ve missed and they just run so much faster it’s great. And some even have upgraded textures and higher frame rates. So it’s just a great experience. I would highly recommend picking one up.

    I would recommend this to a friend
  • Pros mentioned:
    Controller
    Cons mentioned:
    Disc drive

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console. I can finally put away my ps4 console unlike the ps3. The only downside is the disc drive is on the bottom of the console, so sometimes the actual console gets in the way from taking out a disc. Other than that one flaw, I definitely recommend for retail price, but try to resist buying from resellers. Good luck.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    PlayStation 5 a must

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 so far so good the new vibration on the controller is just sick and so sweet it almost feels like you and the controller is one. Another feature I love is how you can download all or most of PS4 games and play them on the PS5. Also I love the new design on the PlayStation 5 it really looks nice.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    So far so great... with some nitpicks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am one of the lucky ones who got a preorder in right after the big Sony price announcement event. My ps5 is about to turn one month and I’m 100% blown away by it. The lightning fast loading times on ps4 titles and NO loading time on ps5 titles is very nice, the 4K is beautiful. But... the dualsense controller is THE game changer here. I can go into the controller for daysss but instead I will say that Astros playroom comes installed with every ps5.. PLAY IT AND SEE FOR YOURSELF. My nit picks are that we are testing the new console and I can tell because at first, I did experience random crashes and weird sounds the console makes, but they have since been working on patches for everything and as of today Everything has been smooth sailing . Another nitpick is the design of the console itself.. not a fan.. but to each his own. Also, Best Buy Curbside pickup was a breeze but they did give me a damaged box.. looks like someone punched a hole right into it but thankfully just hit the carton inserts inside and none of the product itself. Don’t pay scalper prices and get ready for THE next generation whenever it comes back in stock!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Powerhouse!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful machine! Easy to use, and set-up was a breeze. It’s everything you’d expect from PlayStation. UI is intuitive and a nice evolution from PS4. The only negative is the lack of true PS5 games, but the backwards compatibility and remasters make up for this slightly. Looking forward to the next few months of new games.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a great piece of kit. The SSD is a game-changer with super-fast bootup and load times. The UI is snappier than the previous-gen, but is missing a lot of features. Hopefully, they are quick with the updates to fix it. The real next-gen is the controller. The dual sense is a game-changer if the devs use it correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best play station Consol I ever gotten

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Play station consul I ever had it has great storage I had one game that took up 75% of the storage on the PS4 it doesn’t even take up a quarter of it it’s such a great consul I recommend buying it, The controller on the other hand is great !!! I love how it has better vibration so you could actually feel the game it actually feels like you’re inside the game ! Last but not least I recommend buying it’s a great Console !

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, the graphics are incredible. Definitely an upgrade from the PS4. It looks sleek, although it's pretty big and takes up quite a bit of space. It needs a lot of air flow so it doesn't overheat so I moved it to a place where it's only semi-enclosed. Overall, super happy with the PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Load times
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Needs more storage!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 2+ years to find one but I'm glad i stuck it out and didn't switch platforms. Load times are SOOO MUCH BETTER than the PS4. Only downside is games are huge and space is limited. If you're dropping $500, pony up for another TB of added SSD at the same time!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s good. like the playstation 3 but 2 better. wow

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Performance

    Rated 5 out of 5 stars

    Legit

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great. Once it's easier to get, I totally recommend it. Great exclusives, quality performance, and a great controller. Hopefully the PS Plus Collection gets better through the years, as it is not on the same level as Game Pass for XBox. But hey...God of War, Uncharted, and Last of Us ain't bad, baby.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love my PS5!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the most smoothest checkout process for getting the PS5. I have the digitial edition and it is everything I thought it would be. Load times are non existent and the graphics and haptic feedback from the controller make you feel like you are there! I love my PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best console I've owned yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me what feels like forever to finally get one of these bad boys .I'm glad I did not fall for the scalper bait ,this machine is truly what I envisioned next gen to be like currently playing Miles Morales on it and my God does it load fast .Thank you Best Buy for the easy pickup and Sony for creating a beast of console .

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Welcome to Next-Gen gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blazing fast SSD, top tier exclusive games, and futuristic design put the PS5 as the best and easiest choice for next-gen console gaming. The system is the predecessors of the best selling console of last generation (PS4) and I have no doubt Sony will continue to deliver with great content for many years to come on PS5

    I would recommend this to a friend
  • Pros mentioned:
    Controller
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Love it!! Larger than expected.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is larger than I expected & the base does not attach firmly when setting it up with a horizontal orientation. The horizontal position seems much more secure. The new interface is appealing/has a clean & fresh theme. New controller has a better feel than the dualshock 4. Only played Cyberpunk so far & im loving it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy playing my new console. Graphics are noticeably better than ps4 and games like call of duty run much smoother due to the higher fps. I just wish it was a little smaller. Glad I was able to get one in store after nearly a year of scalpers buying the entire inventory everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    I got one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are great, but the speed is what impressed me. Minimal load times and you can jump right back(no load time) into your game after the ps5 was in sleep mode. Playing cyberpunk 2077 and not having any slowdown between severing of the city is nice. The about of objects they can get onscreen clearly is impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good console! Really feels next gen, the remote is out of this world and the loading and performance is very very fast. Only thing I encountered was a fan that was louder than expected but that’s not a real issue. Don’t give up to anyone that hasn’t been able to get one it can happen, took me about a month.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE - the new PS5 is everything you want or need is a system

    I would recommend this to a friend