Customer Ratings & Reviews

Great graphics. Works efficiently and without glitches. We have had it for less than 2 months, so it is still early, but we're hopeful that the updates and system remain seamless! The only frustration was that it was almost impossible to find and buy in November, but that is the distributor's issue and not the seller's.

Works great and plays every last PS4 game that I have. The only downside is running out of storage on the 800+gb internal storage. I’m running all my PS4 games off of a 4tb external. Sony will be releasing at some point expandable M.2 international storage. Other then that the system is very fast and really quiet.

Woohoo!! I snagged one! Lives up to the hype. Don’t pay scalper prices though. My hat is off to Best Buy for their new check out process to prevent scalping. Easy set up and the graphics and speed of the ps5 are way ahead of the ps4. Looking forward to what game developers do with the new hardware

It's quieter than the PS4,which is a godsend. I wish I could have transferred over the screen savers,but PS5 doesn't allow that option. The ease of transition between the panels is smoother,and you also have the option to look at another game while your current one is open.

Great working system. Didn’t know this was available until a helpful associate offered it to us! Came with a warranty

2nd time buying for house. Overall perfect experience, new games coming out will be even better than the current ones, looking forward to the future with this console. But great experience even right now. Excellent looking graphics and performance in current triple A games. I love it!

This system is great. My son loves it and the graphics are awesome the system is fast. I buy every system that comes out so I know video game systems. All around great well worth the 3 hour drive to pick it up. The store curb side service was great they were fast and very respectful. Great service for a great system.

I purchased the PS5 to upgrade from my PS4. The graphics with 4K 60 FPS and Ray Tracing is a game changer. While the overall system is a huge leap forward, nothing can prepare you for how incredible the DualSense controller is. The adaptive triggers and voice coil based haptic feedback is immersive on a different level.

Amazing next gen console- the haptic feedback and the load times are the best features. I actually like the new home screen/interface, except for the fact that there's no long hold on the ps button for power options. Outside of that, it's 100% worth it! Best Buy pick up was very quick and easy- highly recommend!

Really cool console. The most exciting thing about to me is the speed of the ssd. Everything loads so much faster. 60fps for games that support is also really cool. The new controllers is not revolutionary but a nice evolution of everything that’s come before it

Best gaming system. Excellent graphics. Kids love it.

This is such a beautiful system to not only look at but to play on. It's really fast and the new design is insane. The controller is great with buttons and the new mechanics are dope. I was finally able to secure one of these on best buy when all the other places failed me. The process for bots to notget one was great.

The PS5 was super hard to get, I was supposed to get one for Christmas but that didn't work out, and honestly I got lucky getting one by tracking restock accounts on Twitter. However, It was 100% worth the wait, it runs great, it was super easy to pick up from Best Buy, and I'm extremely happy with this purchase.

The PS5 was a much bigger upgrade than I expected! Graphics are a step up from the PS4, but the SSD makes a huge difference - for example, loading times in Gran Turismo 7 are nearly non-existent. If you can get your hands on one, it's well worth it!

Great so far, leaps and bounds better than PS4. Design overall is nice and clean. Few gripes that I have are mostly I am not used to the new controller yet as it fits my hands differently and the overall size of PS5 is so much bigger so have to keep it on the outside unless I lay it flat.

This is the best playstation Sony/World can offer... Extremely fast,with a nice graphics,thanx to SSD and a newer GPU's.It has so many features,my son still learning! The only problem,that you can't find or buy one... if you can find one,just get it-you can't be disappointed.

The ps5 works well as expected but the storage capacity kinda limited-once you get COD and 2K you can’t really work with that much anymore and as more time passes the space becomes exponentially smaller compared to the size of new games- controller also got stuck drift relatively quick.

Pretty cool design, incredibly quiet and super fast ssd. Unfortunately it has randomly turned off on me at least twice while playing a game. Good news is that it looks to only be a software issue not hardware.

There isn’t really much to say besides this is a PS5 and it’s everything you could ever imagine. Great gaming console with much life and speed. I just wished that the games weren’t so big , because they fill up the onboard storage space rather quickly.

Yes it is big, but it is awesome. The load times are amazing. It was quick to set up and play. It comes with a best-ever controller and a wonderful pack-in game (Astro's Playroom). I hope you all have luck finding one to buy. I previously played a base PS4 and a PC with a 1050TI. This blows both out of the water.