Customer Ratings & Reviews

My husband has been playing this since Santa dropped it off at home and I couldn’t be any more happy that I am left alone. :) No, the graphics are amazing and the remote is so neat! My five year old plays as well and it’s easy for him to control. It’s fun. We all love it! No issues with it at all.

This is it! Finally the feel of playing a cartridge based system no more loading... This controller has changed the game completely. With its tension activated triggers and the hyperfeedback what a way to immerse you into the game even more. All this and a 4k Blueray player. SONY HAS DONE IT AGAIN!!!

I had PS5 since launch and I have to say it has been the new best console in a while. On top of having all of your ps4 games playable and some upgradable makes it the most accessible generation. The ssd is quite small with around 600gb available so I would recommend to get a 1TB SSD expansion.

Nice improvement over my PS4. Ability to add extra hard drive space is also a great feature to avoid uninstalling and reinstalling to play different games. Really love backwards compatibility with PS4 to avoid having two consoles hooked up in my living room.

I’m coming from a PS4 Slim so I didn’t have the capabilities of the Pro so going to the PS5 was a game changer for me. The graphics are amazing and it plays for much smoother and faster. It is huge compared to the Slim but I do love the design.

This is my first console in a long time, being mostly a PC gamer. I got this because Sony has great first-party exclusive games. Its graphics capability rival current top-end gaming PCs for now, and the SSD is just as promised. Games load nearly instantly. I am eager to finally try Ghost of Tsushima.

What needs to be said?! I have been so impressed so far and am only playing my second AAA title. Miles Morales was a BLAST and AC Valhalla has been a joy so far. The Dualsense controller is a game changer, the UI has been upgraded, and the speed of this beast is amazing. Cannot wait for future games!

Quick disclaimer: This is the product of the year. The PS5 is all of the hype and then some. It is an absolutely amazing console and is 100% worth the buy. The problem is Best Buy. I’m not going to drive down the ratings by giving one star to the ps5. It is a 5 star product for sure. The problem I have is of the utter ineptitude of Best Buy. It’s not just the fact that they finally got it to me a week late, that’s nothing. It’s the fact that we had to spend 16 hours on the phone dealing with Best Buy trying to find out what the heck (can’t use swear words because Best Buy is soft) was happening. So many agents expedited it and gave me days of when to expect it. The days came and went, nothing. We called corporate and had a case filed and nothing happened from that. Then we come to find out that it had been sitting in the store since Black Friday and hadn’t been prepared. We call the store and we get two people yelling at their kids and listening to rap music. We threaten to call up to their boss and those people actually have the audacity to hand up the phone, after we were on for seven minutes saying hello and asking for their help. Everyday I would wake up angry because I didn’t know if my hard earned money and time would be wasted by the most I’ll prepared and dumbest companies I’ve ever dealt with. Corporate was saying one thing, the store was saying another. Finally we had enough. We called the store one more time: “we have had enough with you guys and your extremely stupid ways. Get you, corporate and me in a 3 way call to figure this out or. Get us the ps5 that has been sitting in your store for a week in the next two days. We hung up and called corporate again. They had to change the pickup date to that day and that was all further they could do. That night it was finally ready. We waited an hour and a half in line to pick it up just to be told there was an error in the system and they had to cancel the order. But at least we were able to buy it again from the front desk. PLEASE DONT BUY THIS FROM BEST BUY AND GIVE THESE INEPT PEOPLE YOUR MONEY.

I love my order and it’s was professional and easy to pick up thanks again for making me and family happy

Can't wait for more games to come out for it. Loads about 95% faster than the PS4 I had, so gaming is quick and fun. Highly recommend, if you can get one. Very similar controls/menu as the PS4. Easy to learn and use. Even transferred all my old PS4 stuff directly to it during setup. Nice touch.

Excellent console to buy. I know guys its hard to find but keep going eventually you will get one. Its truly is next en console, bare minimum noise and everything runs smoothly. I loved the exclusive game, Spiderman miles morales. Looking forward to another exclusive title from insomiac games.

I'm switching back to Sony for this gen after Xbox last time. The dual sense controller is awesome. So comfortable compared to the bulky xbox controller. Not too many PS5 specific titles out right now, so this is like buying the most advanced PS4 Pro. I can't wait for the games based on Unreal Engine 5 to come; games like Witcher 4 and Tomb Raider. Right now I'm playing Call of Duty Modern Warfare and it runs perfectly at 60 fps. Here's a tip: I'm actually using my Mac's external monitor as the display as desk space is limited for me. I use a device called the Genki Shadwocast and it works flawlessly. I love my PS5 and highly recommend it....if you can find it in stock. I happened to just walk in and asked if it was in stock and it was even though online it said out of stock. I suspect Best Buy is doing this now to combat the flippers.

So fast. This a crazy jump forward in both processing power and the graphics this thing produces. It is bigger and heavier than expected. Make you check the specs and measure where you are going put this, especially if are coming from a previous slim edition. It’s probably not going to fit.

The PlayStation 5 is truly ahead of the game (no pun intended). Although the behemoth of its size is definitely appealing to look at. It’s definitely reasonable considering the power it delivers and gameplay. I say it’s definitely worth it!

The PS5 Console is a great purchase. The size of the console is bigger than expected but, the performance is fantastic. Haven't had any issues with games, movies, streaming. One downfall is there is only one usb charging port which can be a small inconvenience if you have 2 or more controllers.

I drove all the way to PA to get this during the pandemic because Sony had such a shortage of the systems made but in the end I’m happy I did because I love my PS5 and so many people are still trying to get one.

It’s the ps5 what more can I say. Has way better graphics, better frame rate, games are downloaded so much faster. The dual sense controller gives a better feel and I don’t have any issues with the new design to fit my hand. The ps5 console is quite big and takes up some space, easy to setup.

Must have console!! Never got the chance to preorder the PS3 or PS4 but when I heard the PS5 was coming had to jump on it!! Graphics are amazing, it’s smooth feel, the new controller is amazing and now being to play PS4 games on it, is icing on the cake!! Def recommend getting it once it comes out!!

So far so good. You can definitely tell the difference in the UI. Gameplay wise if it’s a non optimized ps5 title it’s usually just a little faster loading. The controller is what makes this next gen. I’m really hoping most developers use this. It would make all the games shine if properly used.

Wanted to upgrade from the old system. Works great,graphics are amazing. The controllers are awesome and have a built in mic. Was a hassle trying to get it and pick it up but was totally worth it. Recommend getting the ps + gives u the ability to play online as well as free games to download!