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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 32733 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers commend the PlayStation 5 Digital Edition Console's impressive graphics, smooth performance, and fast load times, highlighting the enhanced controller and ease of use. However, some customers express concerns regarding the console's size and limited storage capacity. The lack of a disc drive is also noted by some users, while others mention the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 32,732 reviews
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After playing with the new Playstation 5 I can say it is great! The loading times are insane. Graphics awesome and the controller gives you a very nice experience while playing. Was after the ps5 since pre order and finally was able to get one. Hope it gets widely available for everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Speed

    Rated 5 out of 5 stars

    Playstation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hunt for this Playstation 5 console is over. This is the best console loading is faster than ps4 and the download is super fast the controller is the best part feels good on the hand. i highly recommend getting the ps5!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    Amazing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase and enjoying my new PS5 console. Controller feels great in hands, including its features and i really like the new updated interface. So far the couple of ps5 games i played look amazing on my oled tv and cant wait for the potential this next gen consoles can bring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely an improvement over PS4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fast ssd, PS4 games look great (there is a huge difference fps-wise when played on PS5). And the dualsense haptic feedback is a neat feature that helps with the immersion in the games that support it (experienced in the included Astro's Playroom and FF14's PS5 edition).

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Load times

    Rated 5 out of 5 stars

    Superfast gaming system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of best gaming platform to date. The PS5 controller alone is a game changer. If you are still on the fence of buying a next generation console. Buy a PS5, as the games are generally more console exclusive. You wont regret it. No more wait times to boot up, and loads games very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps5 is amazing! I am addicted to the controller. This is actually the best controller in any console in my opinion. The haptic feedback makes you feel part of the game. I’m usually not a fan of having the vibration on in games but I actually enjoy it now with the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took months to get but it was a good buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been buying PlayStations since the original came out. When I got my first PlayStation the first game I got for is was FFVII. Was pretty cool to play the remake when I got the 5. I have the destiny ps4 edition so since they’re both white they got well together.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many years of waiting i can finally put down my ps4 and finally enjoy the all new ps5. Its slightly larger than expected but man does the graphics and functions live up to par. Is it worth the price point? yeah i guess so but get your hands on it soon because itll be awhile till the restock.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PS5. It is the best. The controller is great. It is very easy to use. I also love the way the system looks. It is so cool. I feel lucky to have one. I use my PS5 every single day. I really love it, best system I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 4 out of 5 stars

    Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason this review isn't 5 stars is because of the online purchasing process. It was incredibly difficult and crazy trying to secure a PS5 during the initial pre-order drop. That being said, once an actual confirmation came through, the process was wonderful. Best Buy kept me informed on the status of my order, provided me several different ways to pick up my PS5 once it had come in, and were extremely quick and efficient on release day. The PS5 in itself is easy to use and I love all the new features - Especially the controller. Game developers have been doing some amazing things with haptic feedback and I am excited to see the future growth of this console!

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Speed

    Rated 5 out of 5 stars

    PS5 Rules!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got one! The PS5 is a seriously great next-gen gaming console – and one you should be recommending to your friends and families for the next six months, at least. The new controller is revolutionary, and the whole experience feels fresh, fast and satisfying to use.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    Next Gen is here!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is a dream! The next gen graphics with an outside this world controller are a deadly combination. The adaptive triggers are a real treat that make you work for what you’re achieving. My purchase through Best Buy’s site and coordinating of in-store pickup was seamless! A+ service.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Performance

    Rated 5 out of 5 stars

    Awesome Machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome System just hard to get. Got very lucky Thanks Best Buy. The PS5 is everything I asked for and more. I didn’t have the heart to lay it on it’s side so I gave it it’s own table and let it rock standing up my suggestion do the same thing. Also the controller is worth its weight in gold.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Load Times are Shockingly Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much has improved since the PS4. Obviously the graphical capabilities are better and will improve with time, but the best improvement is the load times. Absolutely amazing to go from Turning on the system to playing a game in under a minute. Haven't seen that since the 90's.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Ps5 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better with a 4K tv , super quiet , people say it looks futuristic when they see it , and over all super fast which I am in a game within two minutes tops maybe within mere seconds. Only downside? I would say is that it didn’t come in black. Ohh and took me a while to get use to the interface.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Welcome to the new era

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got really lucky got it 0n 11-22 at 4 am. Absolutely game changing the load times and graphics must be seen to be believed. The 120 frame performance modes are great if you’re a competitive gamer. Also the specs are a great deal for 599 bucks. Be patient the new era of gaming is worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, yup yup yup yup yup yup yup yup yup

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fortunate enough to get through all the pages in the checkout process and secure a PS5. It only took 2 weeks for the console to be available for pick-up. The console itself is amazing. Very fast load times and quiet. Nice to have joined the next generation of console gaming

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been playing Resident Evil: Village and Returnal so far, and both games play so smoothly and look wonderful! The console is overall a wonderful purchase. If youre still looking for one, follow Matt Swider on Twitter, he gives restock updates as soon as they happen!

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    It's good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues with it. I bought it for the Play Station Exclusives such as Demon Souls and Godfall. It supports true 4k and I have a 4k TV so the games look beautiful. I really like how simple they made the Sharing Feature. It gives you options. Controller feels nice, my console hasn't had any issues with sound, very quiet I so never notice it when I'm playing. The built in audio-jack DOES capture controller sounds, but it also has very low audio. Not really an efficient mic but a mic nonetheless if you don't have one. I wish they would have copied the d-pad from Xbox but the d-pad isn't the worst. Cyberpunk sort of works on the PS5. Besides the countless in-game bugs, the crashes are few and far inbetween. Streaming is also easier and allows you to stream to any connected services such as twitch and YouTube. It's a console. It's awesome to have and fun to play on, but it's valued at $500. Don't let desperation get to your head over a gaming console. DO NOT BUY FROM SCALPERS

    I would recommend this to a friend