Customer Ratings & Reviews

Fantastic product and experience, save for the dreaded and terminal 3 beeps for no specifically discernible reason just over a year of purchase (and therefore no longer covered by Sony’s 1-year warranty). Until Sony solves this and other problems in future models, make sure you get the store warranty or expect to pay over $200 when sending it back to Sony like I had to.

Lightning fast loading and 4K graphics are just a couple things that make upgrading to a ps5 worth it. If you get lucky enough to secure one you won’t be disappointed.

This system is worth every penny! Did not diasspoint! Its fast and graphics are amazing! I've just changed up the outter plates to Matte Black!

Brings hours of fun to our family with endless game options and now with the VR even more opportunities for family fun. Fan can be a bit noisy though but not overbearing

Best investment I could of bought , excellent gameplay and graphics . System is large but sleek. Don’t buy from a scalper , be patient and u will find one

What can I say…this is the MOST in-demand next-gen gaming console. It’s so hard to get your hands on it that people are paying a premium above MSRP to resellers. The picture quality is amazing on a 4K TV (recommend high refresh rate 120 MHz 4K TV if you can afford it). It functions as a media center and allows you to watch amazon prime videos for example in addition to gaming. It’s the console that once you play on it, you won’t want to go back to the earlier gen PS consoles. Get it while you can!! (oftentimes you only seconds to buy before going out of stock)

I love it, it’s fast what can I say except I wish everyone that couldn’t get one would get one it’s a great console and I snagged a series X too but I love my ps5 way more!

I’m in love with this PlayStation. It’s quiet as a mouse, and very fast. Only thing is dashboard is still clunky and hard to find things. It’s time for voice commanda

It's all that I want in a console good graphics, fast and quiet. It took me a long time to get one, but it was worth the wait.

An amazing system, great for family time or playing online with friends, this is a step towards the future for sure.

Best Decision Ever On This New Ps5 Gaming Console! No problems So Far Everything Working And Looking Great, very silent & Gameplay graphics are Epic! Money Well spent

Fantastic console, have been playing Astro's Playroom, Assassin's Creed:Valhalla, and Godfall and just think it is so much better than my PS4 slim. The new controller is such a fantastic innovation to go along with, but highly recommend a second controller, the Sony charge dock, as well as the Sony Pulse 3D headset to fully enjoy this console as well as a fairly nice 4k TV. Oh and it is a BIG console that needs lots of open air space, the PS5 and XBOX SERIES X are very much like top end PCs and can get hot if they don't have exceptional air flow, DO NOT PUT IN AN ENCLOSED CABINET OR EVEN A TOWER.

Great Purchase very easy and safe to pickup. I was able to be in and out with my ps5 and controller on less then 15 mins

Amazing its a little too big but thats ok! I got miles morales bugsnax and cold war for it and they are all such good games I definitely recommend the console!

This has got to be the best console by far and it has lived up to every hype and more. My 14yr son could not be more pleased with this well deserved early Christmas gift. He states the the graffics, sound quality from the 3D headphones, and handling of the remote is really cool. Thanks to BestBuy the process of obtaining the PS5, accessories, and games was effortless compared to other retailers. Again, kudos to you BestBuy for the impeccable service that has helped me ensure that Christmas 2020 was everything and more. ... And yes, play has no limits with this console.

Its Great, I love it, Games look awesome, load times are super fast. Also the ps5 panels are easy to remove for custom painting them. Check it out

Was lucky to get it in my store! Super powerful, easy in use. P.s some issues with 4k HDMI. Not all 4k HDMI on your to are good to go. I have 4 HDMI, 2- 4K, one was for Sony sound bar I used Sony asked me to connect that one with 4k! And another one 4k 120hz, the game told that it cannot work HDR. I reconnect to another one where TV asked me to connect sound bar and it worked. I had PS before, So PS is good and the best as always was!

The product was really good I would recommend to buy one if you have the opportunity and the employees treat you super good

Got a really good deal open box and it’s totally worth it! I have every PlayStation since the 1st and I will say by far this is the one that takes us into the future. The faster loading times with SSD, the Ray tracing on games like Spider-Man and a really robust internet connection even far away from my router. The ability to play 4K blu rays is a huge plus now! With 8k already here who knows the potential once games start flowing out and developers take full advantage of the hardware. Already got Spider-Man, Sackboy, COD, NBA, FIFA, ACV to name a few!

This combined with my series x I cant loose. Once again I wont be needing a PC which I was going to do but it wouldve costed at least 2 grand for what I wanted so I opted out for the 2 best consoles that will revolutionize gaming on consoles because of how much closer the consoles are to actual PCs. 1st pre order wave in September I managed to snag both these consoles and I'm not disappointed at all. Wish more people could experience these 2 behemoths but sony and Microsoft not selling them in store is allowing all the scalpers to purchase all stock with bots.