Customer Ratings & Reviews

Waited a very long time to be able to get this but it was totally worth the wait. Almost nonexistent load times, stunning graphics and the Duel Sense controller is everything it was hyped to be. The only bad thing was the shortage.

This was a gift that I was giving, and he absolutely loved/loves it! He keeps telling me about how great the visuals are and how fast it is compared to his last PS council. He’s really enjoying the PS5 so I think it deserves a five star review!

What can I say? This much sought after next generation console has been difficult to get since it's release. It's a lot more quiet than the previous generation, but also a bit larger. If you're lucky enough to get one, you won't be disappointed.

Totally worth the wait amazing load times and graphics over the Ps4 loving every moment of playing on it. Only one problem and that is the storage but that will be fixed when Sony unlocks the expansion slot and allows ssd upgrades

So far this thing is exactly what I hoped it would be. It's quiet and powerful and the new controller is amazing. The UI is nice and snappy but as others have pointed out it is currently missing some options that the ps4 had that will make you scratch your head. Some of the entertainment apps are missing but they are slowly going to add those I'm sure (HBO Max just today has been added). Loading times are great but nothing really has come out to stress the system yet, so we'll have to see how the PS5 handles stress but for now I think they did a really good job evolving the system to the new generation. One thing I'll point out that may help some is if you are going to play any ps4 games and are going to plug headphones into the controller to make sure to turn off the 3D audio. PS4 games weren't made for the 3D audio and it will sound muffled.

Love the white on black (doesn’t show dust as much) with blue light accent color scheme, the design is cool and it runs like a champ. I play it for 6-8 hours at a time. 4K is where it’s at. Looks very realistic. Cant wait for more games to come out.

Great costumer service when I went to pick it up no issues at all will be back again.

Finally! Thank you BestBuy. I received my pickup order two days before expected. My kids being surprised withbthe early delivery was worth it all.. Everything went smoothly, and the system is everything I was hoping and more. Wow. Thanks again!

Well... I have been playing for one week now. I tried several games like Godfall (i would rate 4/10), Spider-Man Remastered (10/10 so far), Astro Bots (I'm an playstation fan for over 25 year now - so... 10/10!), God of War PS+ collection (10/10 - even it's only 30fps) and many other games I owned before: CoD Warzone, Battlefield 5, Rainbow Six Siege, No Mans Sky, Destiny 2, Madden NFL, GTA online. All in all I'm very impressed by the smoothness of the PS5 UI. Everything works more fluently and faster. It's very easy and fast to create and join parties! And I really love the new controller as it is a bit bigger, fitting perfect in my hands. I really love the adaptive triggers, as they for example simulates the tension of spider-mans webs when web-swinging through new york! That's awesome!

I am absolutely in love with this console! All of my games run buttery smooth, and I just love the look and design of this machine. I'm also so glad that I didn't have to pay a scalper to get it.

Wow! This thing is huge but not heavy. I did not expect that, I thought the box would be heavy as hell! I did watch Xbox videos and the packing/box for Microsoft’s console is much more elegant. This is just standard packaging with foam. Nothing special here. The big question I had was - would PS5 fit in my entertainment console? It does! BARELY. Out of curiosity I also tested on a different stand that’s not my main entertainment center and it fits there as well. Chances are if you got IKEA stuff, it'll fit. Once the PS5 was plugged in and powered on, the setup procedure was nice and simple. It went through an HDR calibration step which I thought was interesting. Data transfer from PS4 was also easy. Between the controller, the speed of the loading times in games, and the availability of launch titles, this is a great upgrade from PlayStation 4.

So I’ve had a ps4 since day one and I got say, overall I’m impressed. The speed of the console is awesome. The store loads fast. The controller is great. Backwards compatibility is nice either but simply installing the game or using a hard drive.

Very tall, pretty much as tall as a standard computer case but still looks great. I would recommend having a small rag to wipe off finger prints on the black part of the console. Controller feels sturdy, perfect for rage gamers.

I finally was able to get my hands on a PS5! It’s worth the persistence and waiting if you haven’t yet been able to purchase one. Everything from the feel of the controller to the graphics is evident from the upgrade.

This is a amazing system to start off with. Has the new ps5 controller with new features like adaptive triggers that work great for new ps5 games. Then the system looks amazing specially with the included stand and for the price definitely worth it.

Sony promised and delivered an excellent console. I was lucky enough to get one of these bad boys and it has delivered. Fast, quiet, great graphics. Best controller up to date. I can't wait for more games to be released to continue to enjoy this.

Controller is a new and different experience compared to the ps4, graphics are amazing. Load times improved but not to the extent you are lead to believe.

Needless to say, PS5 is definitely THE next gen console to have. I haven't owned other consoles but was lucky enough to snag one last Dec 2020. The graphics, the haptic feedback, the processing speed are all to die for.

Simply AMAZING... How fast it loads and runs the games. 4k HDR just puts the icing on the cake. Even the PS4 games run better on the new console. And don't let me get started with the new controller. I haven't stopped playing it since I got it!

Took forever to get, but worth the wait. Superior console and gets better with time. The media aspect is okay, but if you like having your gaming and media in one spot, then the ps5 is worth it.