Customer Ratings & Reviews

Im more of an Xbox person but this is a nice console. Does what its supposed to. Should be super easy to get in the coming weeks with big restocks coming.

This console is excellent, so powerful, I love it. But digital game are too expensive, there's almost no discount on older games, I regret of not getting the disk version

Tbh it wasn’t worth all the hype. It’s a suped up ps4 pro. Idk if it’s the system or the game/s but I do see some stuttering here and there with loads.

I can’t really rate this item since my son hasn’t used it yet but it looks nice and I’m hookah my son loves it. I had no problems purchasing nor picking up this product at Best Buy.

Kind of a boring upgrade in comparison to the ps4. Only bought for Final Fantasy VII remake intergrade. But at least it plays ps4 games better than thr ps4 plays ps4 games.

Hard to get your hands on for a reason. Make sure you have a 4K tv and you’re good to go! This console will reach its full potential the end of 2022.

Good system but tough to get it. I got it to finally play demon souls and it was worth getting. Now just waiting for more good games to come out. Play some ps4 titles so far.

When the fan is on the PS5 makes a very loud buzzing sound. Also my ping is ~20ms higher than on PS4 even though they're connected to same router. Everything else is good so far!

Best Buy curbside pick up was great. The Best Buy staff were friendly, fast and very efficient. This was my first time using curb side pick up and it was a very good experience.

Only took 4 months to buy and literally no games. And now returnal is sold out. All I’ve really done is play ps4 games on my ps5 because of the lack of stock and games.

Love the white. Best Buy needs to only allow 1 ps5 for cc and household every 6 months. This way it allows people to grab their first one. Easy pick up

Issues with the console in early days. Other than that fantastic product, already have some incredible memories playing games on it and it's only been a couple weeks, love it.

PlayStation was dusty out the box. Tells me you were holding it for a while. Controller already has stick drift. It’s barely been a month. Other that that it is alright.

I have both an Xbox and a PS5. For the price this is decent value. I still prefer the xbox and using xbox for PC app.

Console is amazing no bad reviews. Reason for the 3 stars is best buy lack of online security against bots so others may purchase.

Real nice little heavy but it's all good I like everything about it what is white so I really hope it won't get dirty or Dusty really quick I recommend this product to anyone

Product works, my only reason for not giving a 5 star review is for the lack of being updated on my purchase through the preorder process. But once it shipped I was relieved.

Console is great, experience stick drift with the controller that came with it, which is a minus but they’re at least able to fix it for you if you send it in

Couldn’t wait to see my husbands eyes light up this this high in demand game system. Given three stars due to errors the first week of having it . Every time he went to download a game , it would default to error and couldn’t finish downloading. After multiple try’s , we were almost ready to return . After giving it a factory reboot and giving it one last chance to redeem itself , it did ! Works perfect but games do take time to download . Should have probably spent the extra money on the disc version!!!

The console itself is good, but there's hardly anything exclusive to play on it so far. Controllers seem to die pretty fast, even with minimal use.