Customer Ratings & Reviews

Was able to easily cop from BestBuy. Nice site that is very easy to cop from unlike other sites. Very nice console but this cop is nicer

I spent a good while trying to hunt this console down, but unfortunately, I'm gonna level, it's not worth it at this point in time. It's good hardware and you can feel the quality, but there are barely any games at this moment in time. Sure you can do backwards compatibility with the PS4, but if you already have a PS4, don't freak out that you can't find locate a PS5. TL;DR: has potential, but isn't there yet. don't rush to buy it.

So far so good... UI is different and may take a bit to get used to. Lacking in some features at launch. No hardware issues in first week of use.

We are in the beginning stages of this era. I get it. But they had 5 great solid last years of the ps4 to learn from and they totally missed the mark. I am not impressed with this launch at all. I would wait to buy this console until they’ve gotten all the missed opportunities added to the UI etc.

fast console and truly feels like a next gen upgrade. just makes a little bit more noise than I expected from all the reports of it being silent

Bought mine in November. Had a bad one where I had to send it back to manufacturer. Process was easy and got my new one in 2 days.

Good service. Fast and nice. Rly quick and easy. Just showed up showed id and order number. Three boom got it within 10 seconds.

Very good service and excellent product,i am willing to go back to best buy anytime for the excellent services and team help.

Gave it 4* because 1 week after using it the controller started breaking, L2 button not working properly and also stick drift already started.

I can't wait to play this system. the service was great, and I got my product asap. Thsi besttbuy was given to me ASAP

So far really enjoying the system. Only have 2 official games for it so it’s hard to make a full review but the load speed is very impressive

Loading times are nothing short of amazing, new UI features are nice, some of the ray tracing games are pretty slick with amazing reflections.

So, like others I've had some bugs, I had to uninstall and reinstall both Spider-Man MM and COD CW. Both games failed to update, and my direct connection to the web (Ethernet port) stops working randomly. to the point that the whole PS5 looses internet connection and the only way to get it back it to reboot the system. This is technically my fourth launch console, and this is the first one from Sony that has had any of the reported issues.

It’s a great console, but there isn’t much out yet. Not sure why people were in a rush to get this asap. Wait, don’t buy it right away.

PS5 is Alive!!! The controller feed back is quite excellent! Great Machine. can't wait to see exclusive titles built directly for the PS5!

Great console but Sony needed to have doubled the internal memory for a digital version considering the size of newer games.

Great start to Sony’s next gen. Had to knock off a star due to multiple game crashes that I’m sure will be fixed in the feature updates.

I purchased the PS5 for my 16 year old son for Christmas. We was very excited to receive it. He’s enjoyed the new model. Set up was easy.

Good system had a few game crashes. But plays well, quiet compared to the pro. If you can get your hands on one. You won't be disappointed.

Great system. However, it has trouble turning on with the controller when you press the PS button and external hard drive issues.