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Customer reviews

Rating 4.9 out of 5 stars with 32727 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers commend the PlayStation 5 Digital Edition Console's impressive graphics, smooth performance, and fast load times, highlighting the enhanced controller and ease of use. However, some customers express concerns regarding the console's size and limited storage capacity. The lack of a disc drive is also noted by some users, while others mention the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1578 Showing 31,541-31,560 of 32,726 reviews
  • Pros mentioned:
    Controller, Load times
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Read about storage here. Some reviews are harsh.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a week before I gave my review. The console storage, which is 660GB, hurts a little but then again I'm not playing 20 different games at the same time. 2k21 which is 100 GB, Sackboy which is around 60 as well as Spider-Man: Miles Morales left me with around 325 GB give or take which is not bad at all. I think when reviewing the console that needs to be taken into consideration. It's powerful and extremely fast. Usually I could check my phone in between load times, but with the PS5 2k21 loads in a matter of seconds. Quiet, I played multiple games in an entire day and it never sounded like a plane was about to land. New UI is sleek and user friendly. Separating games and media into two different categories keeps the UI from looking cluttered. Although the console is an amazing piece of hardware, the star of this should is the new dual sense controller. The haptic feedback is a amazing especially when playing games that take advantage of the haptic feedback like Astro's: Playroom (which is an amazing demo), 2k21, and Borderlands. I highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good except for controller issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son liked it a lot and is enjoying it. The only issue is the controller that does not seem to work as well.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 2 out of 5 stars

    Poor Control Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it, but the grip fell off on the control buttons one month in of having it. Now will need to purchase another control. That never happened with the ps4 he had for years. I’m afraid this is cheaply made! Common PlayStation you can do better than this. I guess the goal is to keep taking your money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t see much difference myself

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to acquire. Best Buy had a decent verification process so I appreciate that. System itself is ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent and Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Pre ordered my ps5 and was able to pick up on release day, got it for my son and he loves it. Thank you Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller durability

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every console generation the controllers seem to get more flimsy. My controller didn’t even last 4 months. Even my little brother’s controller broke after barely a year. And a couple of my friends have had to replace theirs after just 6 months. Console is great, just need to work on durability of controllers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system but get the disc version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not backwards compatible. Spend more money for the disc so you can share old games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I’ll wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No games and it’s huge. Scalped it I’ll wait not worth searching for or keeping. Make a few dollars while you can

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing console!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was finally able to get my hands on one!! It was def worth the wait my friens and i love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the PS5 so far, after about a month. Will add controller charging station when they become available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to play, load time on ps5 games is faster than expected. Playing the new Miles Morales game was very fun in 4k

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Luck of the draw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is great but has some internal issue which I feel I’m sort of stuck with. There is a loud noise either coil whine or the fan hitting something. Being the unit is sold out everywhere, swapping it is not an option / sending it to Sony is an option but I may not see it back until next year some time. Trying to learn to live with the noise... just too darn annoying and distracting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is pretty good it’s self but after all this time they had to make a next generation I expected more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I can finally get one , only thing is when I went to pick up the box was damaged, luckily the ps5 was fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the PS5. just watch out with the controller. after 1 month of normal WarZone use it started drifting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console but still needs more work a lot of games has glitches and the hardware needs a lot of improvement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Online Finally worked after months of trying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely happy about my purchase online wasn't the easiest but for right now it's like that for everyone

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 3 out of 5 stars

    A PS5 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a PS5, personally I'd recommend spending a little more and getting a PC.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD SYSTEM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the interface of the Xbox better, but a good system regardless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the wait.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new game. He is on it at every opportunity. I'm thrilled to have gotten one sooner than later.

    I would recommend this to a friend