Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Clearance
$279.99
Save $120
Comp. Value: $399.99

Customer reviews

Rating 4.9 out of 5 stars with 32730 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers commend the PlayStation 5 Digital Edition Console's impressive graphics, smooth performance, and fast load times, highlighting the enhanced controller and ease of use. However, some customers express concerns regarding the console's size and limited storage capacity. The lack of a disc drive is also noted by some users, while others mention the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1608 Showing 32,141-32,160 of 32,729 reviews
  • Rated 3 out of 5 stars

    Nice Console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but digital nice if you have your games in account

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Post 25th Follow up coming....

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unaware as of now (gift) ...will follow up. Big PS & Xbox fans!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lags

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 lags and freezes sometimes on games

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS5

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game system is very fun I’m having a good time with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not enogh games.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console, but not enough ps5 exclusive games sadge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite noisy reading discs. Otherwise great system. It’s ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Design error, loading time is bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design error, loading time is bad, no optical output.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it’s ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    games keep crashing, but other than that it’s good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller problem

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 10 days of playing, x button stopped working

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ps5 not working

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’a a good console but my console doesn’t want to load up any ps4 games only ps5 games and ps4 games that have a ps5 upgrade version, like Mortal Kombat 11. I just hope that my local Best Buy does get the ps5 they requested to replace mines.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought into the hype. Its fine, not many great games yet and not widely available so cant play online with friends

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Its ok, but there's a better option.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is ok. The memory is a pain to upgrade and the fan is kind of loud. The ps network is ok at best. Go with the Xbox Series X, easy to upgrade memory, the fan is nice and quiet and game pass is amazing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. Lots of fun but console is unreliable. I had issues with The Lan cable disconnecting and now none of my games would update. Had to send console for repair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Give it time. Don't rush to buy the ps5

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wait it out. I was happy to get the PS5 but unable to install more than 2 games. The SSD is non upgradable and only the future updates can allow for that. Just wait it out. Not worth it to pay a scalper nor buy it now.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best buy should take care of shipments

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 is good but best buy should take care of the shipping policy. My ps5 box was roughed up like it was thrown around. I am very disappointed with best buy because you would think they would take care of a 600 dollar item...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Controller, Performance

    Rated 5 out of 5 stars

    Best Current Generation Console Available

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent next generation console with a multitude of Sony exclusive games (not included with the console). The PS5 is fast and powerful while the Dualsense controller is the best console controller on the market. Highly recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible design, takes more than once to install a game via disc due to crashing, vertical/horizontal stand does not even fit right! Hope that the slim version in two years ir so makes it worthwhile

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics, Performance
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Awesome console

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love with this system. It runs smoothly, my games look great on it, I've had no issues in the time that I've had it. Just wish it came with more internal storage

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is well built enough, however the first year in there isnt a lot of software, not really worth the effort it took to get over just sticking to PS4

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Controller Stick drift

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller stopped working after 6 months. Stuck drift making it useless. PlayStation customer support is useless and unwilling to help.

    No, I would not recommend this to a friend