Customer Ratings & Reviews

While I am definitely lucky in how I was able to snag one of these at launch I will say that it was worth the hours of dealing with the site being unable to keep up with demand. The disc drive is annoying, but everything else functions as it should! I had an issue with moving the PS5 horizontally after clipping the plate on, but was able to snag it back on after. While I dislike the design, I pray that they sell interchangeable plates later on. There’s a lot yet to come that I’m upset aren’t there at launch, but I’m hopeful that it will continue to impress me Ultimately it’s very worth it at the price it was given and I think it’s also worth the wait to find it in stock. (Also Wario64 on Twitter is very up to date on stock for it and other items)

Was very fortunate to buy when the stock was available. This has been an amazing piece of hardware and design. Have had no issues and one of the most innovative controllers ever

It's a Playstation 5 what's not to love? I really haven't used it as much as I'd like so I'm not familiar with everything. I need to try a 4K movie with it. I keep forgetting it can do that.

The PS5 is a great system with plenty of games to play, but when it comes to new experiences, there isn't too many at the current moment. There isn't a rush to have one unless you are really excited for a specific game like me and Final Fantasy XVI. The future is looking great with a ton of new games coming out, but right now, there isn't too much of a reason to really have one unless you want to play something specific. Otherwise, just wait, there will definitely be some great games down the line.

This console feels like a next gen console . Such a leap forward .the controller has such amazing feedback and of course amazing visual. One major plus is the quiet fans . My ps4 pro sounded like a plane engine

Tried for months to get one, and finally did. Everything about this console is amazing except that it is HUGE! The haptic controllers are the best. The collection of free games was a welcome surprise, too

I can’t say enough, this is a gaming masterpiece. Even my PS4 games are much more enjoyable on the PS5. The controller is unbelievable when paired with games built for it. The haptic feedback feels so realistic.

I absolutely love my PlayStation 5 console. The speed and graphics of games is by far superior to any other console I’ve ever owned. I would recommend this to anyone and I can’t wait for more games to be released!!

It’s crazy how hard it is to get this product but so far haven’t played much on it other than Miles Morales but it always loads quick and love the controller. Could be smaller in weight but awesome either way

Best gaming system ever. Load times are quick. Game play is flawless. Backward compatible with PS4. Storage is a bit small so waiting for SSD availability. Everything I would expect in a next gen gaming system.

I know finding one is a real challenge and a lot of reviews reflect that issue. For my part, I think it is more useful to simply share my opinion about the system itself. I am thrilled with this console. It really is an impressive upgrade and I’m loving that my ps4 games are all either generally improved for loading times and many are updated to better use the added compute power. I also really love the new controller—especially impressive in the included astro play room game. My only complaint is the restriction to only allow dualsense controllers with ps5 games. This is a little silly considering I can literally fire up my ps4 and use a DualShock in the official ps5 remote play app to play a ps5 game. Just let us use any Bluetooth controller.

Great console! Everything about it is awesome. Great feeling control and the haptic feedback I just something else. I love how the triggers give you different resistance for different guns when playing Call of Duty.

Awesome next gen console. The controller feels great in your hands, and is a great next gen revision. The triggers and rumble features are cool. The console is quite large, but very modern looking.

This is the one. I'm fortunate enough to pick up both the Playstation 5 and the Xbox series X this holiday season. The Playstation wins, hands down. I love the design of the Xbox, it's certainly a nicer console to look at - and there's no disputing its power (it's more powerful than the PS5). But after booting the Xbox up I felt like it felt like a lazy 'carry on' from the last generation. The Playstation 5 blew us away; the included astrobot game made us soon realize that both consoles are really different. I'm certain that the Xbox will grow into the next generation gaming platform but its evolution seems decidedly lazy (all power but no heart). Although, the Playstation 5 design looks large and ugly compared to the Xbox Series X.

My son loves this console!!! It is rather large but overall it’s amazing, It took a lot to get it but I was able to secure it before Christmas. The graphics are great and he hasn’t complained about any glitching.

Can’t express how impressed I am with the PS5! The graphics are amazing but the best new feature/component is the Dual Sense controller. Adds a new dimension to gaming. If you can find a PS5, buy it and love it!

I really feel blessed to have both of these at launch. The ps5 was harder to get due to the scalpers and limited stock thanks to Sony. I managed to get 2 series x and was able yo trade one for a ps5. As soon as you can get one, deff get one but it can wait til their restocked. Plz do NOT buy from the scalpers. Its not that serious.

Can't help but look at it and think "dang what a chonk". Biggest console I've ever owned but doesn't bother me one bit. Really nice design, controller is awesome. UI is a bit confusing but I'm sure I'll get used to it.

This console is crazy fast! Amazing graphics! However, if you're not using at least a 4k tv, you're missing out on so much! I played it on a 1080p screen the other day, just looks like PS4 graphics with ray tracing.

As for the PS5- fantastic. Have had all ps platforms previous and once again impressed. No issues to date and this thing is super fast. Unbelievable at the 499 price point when you really look at what gets you. A computer of this speed would be 1200 plus. Now for Best Buy ..absolutely the best experience as always. Nice that the company tries to prevent scalping and bots by the extra steps to go thru. Got mine and many others have had better success than other websites. Well done best buy for thinking customer first after the initial release issues continued. Got mine back on the first drop following Christmas. Thank you and good luck to everyone still trying to beat the bots. Don’t pay the scalp price make them eat their profits.