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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 32730 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers commend the PlayStation 5 Digital Edition Console's impressive graphics, smooth performance, and fast load times, highlighting the enhanced controller and ease of use. However, some customers express concerns regarding the console's size and limited storage capacity. The lack of a disc drive is also noted by some users, while others mention the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 32,729 reviews
  • Pros mentioned:
    Controller
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Next Gen!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 is an incubating machine. The new controller is the best iteration of any of the Dual Shocks ever made. Only issue is the thing is huge but it needs to be that size for cooling and other components to fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Would recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, still playing after almost 3 years!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Playstation 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it a 5 consist machine is a masterpiece I love it I feel like a kid again I love the retracing the graphics the performance how fast you can react on games things that you couldn't do on the last Gen.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console great graphics very quiet runs very fast. What a night and day difference between the PS4 and PS4 Pro. I'm very happy it with my purchase definitely recommend if you can get your hands on one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Then I Could Have Ever Hoped

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whats there to say. A new console and new generation. The console itself is beautiful, I love the new and completely different design. I love the different approach to this generations console and mixing up the usual black console look. The controller is amazing maybe even the best part of the console. It feels amazing, the new features are even better. Haptics feedback, new triggers, even the grip of it. As for the console the interface is fantastic. A huge improvement over the tile format from the PS4. I could go on for a while but its definitely something you need to try and feel for yourself. Overall I hands down recommend it for any gamer or someone looking to upgrade to the next generation of console.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    Welcome to the Elite

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Welcome to the next generation of gaming, some of the world’s best exclusives that can only be played on PlayStation. Everything is better and very quiet, what stands out the most is the new controller.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    One word....Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from a PS4 to the 5 is pretty amazing. Loading is lightning quick. I use to be able to get up and go do little tasks around the house during loading times on the 4, not with the 5 though, I get enough time to stand up and then have to sit back down cause it is that fast. The visuals is also a huge improvement over the 4. Very immersive with the higher refresh rate. I never thought I was going to find one to purchase and have been looking since they were launched. Thankfully I caught a delivery at my local Best Buy on a visit there for a different item.

    I would recommend this to a friend
  • Pros mentioned:
    Controller
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    A little disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 has a lot of power and the tech specs are impressive, however, it isn't "mind-blowing." Over hyped from Sony. It is possible that game developers haven't started to take advantage of the PS5's full capabilities yet. I've considered returning the device a few times. The controller is great; other than that it is a super-powered PS4. Only 600GB of usable storage, PS5 games must be stored on the internal SSD, you can only use external storage for PS4 games. Disappointed...for the moment.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console, many features, super fast. only con I have or issue is the storage that it has. 885gb is not enough. literally only have space for like 3 games lol. but still great console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    SIMPLY AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING.. For the people who keeping leaving bad reviews that do not even own the console, I feel your pain but your reviews are invalid. I, just like you, struggled to get 1, be patient, you will eventually get one but don't blame Best Buy or Sony because you were unable to get 1 on day 1. You are in the majority where millions haven't one. Camp outside of your local gamestop, they will have some for black Friday. As for the console, yes, there are some minor bugs as to be expected, however my experience has been extremely pleasant. Low load times, low latency, amazing graphics, ray tracing and just the overall ease of the console make it worth every penny. Once you get your hands on this you will see what I'm talking about.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics, Load times

    Rated 4 out of 5 stars

    Next gen hardware, waiting on games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Launch games are lackluster, but quick load times, graphics upgrades and an outstanding controller creates a bright future.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Better late than never.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried and tied to get this PS5 before Christmas. But it was almost impossible. We ended up getting it on the 29th. My son loves it. Great graphics, reasonably short load times. Great upgrade from the PS4

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Awesome System

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is an amazing system. The graphics are beautiful and the load times are unreal. It does not have the same overheating problem that the PS4 has. This is truly next gen.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best Console Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console yet. Speeds are amazing. From startup to main screen in less than 30 seconds. Games start up way faster. No lag with my 1G internet. Graphics during fast movements are smooth and crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Tech, Through and Through

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than being gigantic, white and having a bit of weird shape, I can't say enough good things about what Sony did here. From the moment you pick up the console you feel the premium design. Even the plastic faceplates I thought would be cheap and flimsy, I was actually happy they weren't. Where this console really shines (outside of Miles Morales just looking stunning in 4k with ray tracing) is the new controller. All PS5 consoles ship with Astro's Playroom preinstalled, and as much as it's just a tech showcase it is actually fun to play, looks really good, and the controller feedback and resistive triggers just bring it all home. You will not regret your purchase, and I am mainly an Xbox player saying that.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    Sony Beauty

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what a next gen system should look like. Graphically stunning, the PS5 controller is truly an upgrade from the PS4 for controller.Unlike the xbox one controller to xbox Series X controller.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 4 out of 5 stars

    Best gaming device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my hands on this thing. Love the graphics and how fast the processor is. My old downside is how long it takes to transfer everything from the old device to the new one and how hard its been to get your hands on a new ps5. Not best buy's fault though but sony itself. Other than that, I love the look of it and the white controller. Makes it look very modern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Just Buzzwords!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product description is basically a list of proprietary technologies, so it's hard to tell from just the text how much any of it matters. It does matter. Use the same headphones on this console that you use with other hardware, and you'll notice the difference, though the higher fidelity actually matters a bit more than the spatial audio. The haptics are hyper-precise and every movement it depicts feels distinct. The SSD completely eliminates all load times in games developed for the system, and it cuts the load times for Playstation 4 games in half. Astro's Playroom, the mascot platformer game included in the console to demonstrate the new technologies, is platinum-trophy-worthy fun. If you can get one of these, do it.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Performance

    Rated 5 out of 5 stars

    Game changing Console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performs so much better than ps4 pro. The SSD speed is very fast . The new controller is like new experience of playing video games. Totally understand why many people trying grab one of these.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system definitely a upgrade from the 4. The controller to the graphics is the most noticeable differences I’ve seen. It is a superior system to the 4 and also the loading times on games is much shorter

    I would recommend this to a friend