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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 32730 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers commend the PlayStation 5 Digital Edition Console's impressive graphics, smooth performance, and fast load times, highlighting the enhanced controller and ease of use. However, some customers express concerns regarding the console's size and limited storage capacity. The lack of a disc drive is also noted by some users, while others mention the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 32,729 reviews
  • Rated 5 out of 5 stars

    The DualSense Makes This Console Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd like to first call out how much I hate the fact that these consoles are being bought in bulk by scalpers. It's unreal what people have to go through to purchase just one of these. If you don't have one, please keep at it and don't buy above retail if at all possible. The Playstation 5 console is amazing. I own all consoles, including a Series X & Switch, and can say that the DualSense is what constantly has me leaning towards my Playstation more with titles. The adaptive triggers and haptic feedback make it so much more of an immersive experience. I strongly recommend this be your first console purchase if you're on the fence wondering which one to go with.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this console as it’s simply amassing. It’s so fast and slick it’s incredible. The graphics are jaw dropping and the 3D pulse headphones are an amazing compliment. Couldn’t ask for anything more.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you expect and better. Fast? Definitely. Beautiful? Very. Worth it? Yes! Love my PS5 and got lucky enough to purchase one on Walmart, and do not regret buying!

    I would recommend this to a friend
  • Pros mentioned:
    Controller
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! The controller truly makes it feel next gen with its haptic feedback. Build quality is excellent. Only downside is it’s size. Make sure you have enough space in your media center for it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Incredible!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my PS5 thus far. It's a definite improvement over the PS4. The capabilities of this console are insane, and I'm loving the improved graphics and frame-rates, fast load times and smooth UI.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    For destiny players...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this chonky mf'er for Destiny 2 and let me tell you, it's amazing and 100 percent worth it. The console itself is ginormous so make sure you have room for it but other than that, no negatives.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Performance

    Rated 5 out of 5 stars

    Get it if you can, but don’t get scammed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say expect that this is the best console that I’ve ever played. Price is amazing and it runs better than most PCs. I have a PC and I consider the PS5 a huge improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Clean, well put together console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best PS ever made! As of now the PS5 has performed amazingly. Only needed a minor update and one thing that sticks out is the speed of this console. Another thing I am appreciating is the quietness!!

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Silent Console. Not like PS4 Pro

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good console, silent, it does not heat anything. The novelty is undoubtedly the dualsense, a great control. A little bigger than dualshock 4 but it is more comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Speed

    Rated 5 out of 5 stars

    At Long Last!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got mine, and it's great! The 4k and generally faster speeds are quite noticeable. I'm also waaaay more impressed with the controllers than I would have imagined!

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Speed

    Rated 5 out of 5 stars

    Next Gen Perfection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console, the system is overall very fast and responsive and the controller has been greatly upgraded. If you have a recent model Sony tv you can use your tv remote on the PS5 user interface.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Sony does it Again!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium gaming console with high quality graphics and haptic feedback controls. Paired with my LG OLED tv takes the graphics to a whole new level. Can’t wait to play the next AAA games on this console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best console ever!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best gaming console I have ever had the pleasure of playing. The controller is the most comfortable to hold on the market and the exclusives are incredible. This is a must-have!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very impressed.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly fast. This is true next gen. Very impressed with the PS5 and it was so easy to download my old save data from the PS4 from the PS Plus cloud onto my new PS5. Happy to be back on Playstation.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Totally recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, speed, and super quiet. I have heard the fan kick in once for about a minute or so and it was not very loud; also, I had been playing for about 5 hours straight at that point.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Next gen speeds but previous gen storage capacity

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing you’ll notice is the Uber quick console startup speeds and game startups. The console gives off a next generation feel with the new dualsense controller and added haptic feedback, although not many games utilize the many features yet. The one thing is the capacity on the ssd is lacking so unless you have an external hard drive for ps4 games or play few ps5 games, then you’ll find yourself running out of space fairly quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Pure luck

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure how I was even able to buy this, I went on Best Buy on launch day to buy an RTX 3080, those were impossible and timing out, PS5 was released the same day, after buying the gpu was not possible I went to just check on the PS5 and it allowed me to add it to my cart. Literally had a 5 minutes conversation with my wife before buying because I wasn’t planning on getting one to begin with and went for it, and somehow the transaction went through. It was surreal the day I picked it up because so many issues with orders were happening everyone, this purchase was nothing less than pure luck. I love this console, and I’m happy I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Load times

    Rated 5 out of 5 stars

    PS5 is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fantastic. Load times, HDR graphics, and controller feel and play amazing. The Home Screen is updated without losing that playstation feel and the fan noise isn’t noticeable like in the ps4.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    My PlayStation 5 is Super!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stayed up all night for this PlayStation 5! I just can’t explain how happy so was to get one! I’m not sure what I like most, the exquisite design or the super charge I get when I play the games!

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Absolutely wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can get your hands on one, i would absolutely recommend it! I happened to wake up before 4am CST on the sunday before black friday and managed to snag one. (thanks to my crying 12 month old! i owe him one) System is tank. it's huge! i had to rework my cabinet to make it fit! It boots up fast. has super quick load times. I play Destiny 2 for 80% of my gaming time and the load times now that the PS5 version of D2 has released is a night and day difference to the PS4. It's so fast. The UI takes some getting used to but it's not bad. the controller is great as well. Its easy to set up and being able to transfer my info from the PS4 to PS5 was nice. It still playing PS4 games is wonderful.

    I would recommend this to a friend