Customer Ratings & Reviews

Great console, does everything better than last gen. I had a couple marks on my ps5 but best buy did everything in their power to make a happy customer. Great next gen experience.

The system is hard to get but runs so much better than previous generations. Also online game load times are much better. Best oart is the controller.

It is amazing, bought it and have not been dissapointed. I can’t even look at other consoles the same because of how smooth and nice this console feels and looks.

Awesome!! the deck is little bit larger than i thought but it still looks great! And yeah SSD makes all the difference but it is super fast.

The good: + Fast loading times + Haptic feedback is kind of interesting + Astro's playroom (the pre-installed game) is fun for a while + Quieter than PS4 The bad: - Not backwards compatible with PS3 games. (So, I can't play Okami HD anymore) The ugly: - The console itself is literally ugly IMO. I like the way XBoxes look. - There's not any must-have games out right now, unless you're into Demon Souls (which I am not).

I love my Playstation 5! This console is super fast and has been a hit with my family. Every game we have played has been crystal clear and very detailed. Thanks Best Buy!

Great product loving the next generation system. Definitely an upgrade from the previous generation. Very happy to be able to purchase one with the short supply and high demand.

Amazing high quality so glad I was able to grab it

Bought this for my 12 year old son! I don't think he has stopped playing it for a month now. Insane graphics, sleek console, comfortable feel to controllers, super fast!

Playstation 5 is a very good upgrade from ps4. I thought it wouldn't be but the graphics and the new interactive menu is great. Also the new controller is very good also.

I’ve had this since November last year and it’s been a wonderful upgrade from my PS4 Pro. The load times and quietness of the console (doesn’t sound like a jet engine when loading a large amount of information like PS4 models do) are worth it alone. Yes, I’m one of those people who purchased it to play PS4 games on it (Destiny 2, etc). I have yet to purchase a PS5 game for it, but eventually I will. I’m definitely going to purchase a disc version as well at some point. I’m truly a PlayStation fan. If you are fortunate enough to have the means to purchase one, go for it. You won’t regret it.

Best PlayStation besides PS1 from my childhood. Sony stepped it up. Unit runs cool. No stuttering, amazing graphics. Happy to have got one. Thanks BB!!

An upgrade from the PS4. I like the controller a lot and the console feels snappy and smooth. Can't wait for more games to come out to see the true potential of this console.

What can I say besides I love my PS5!!! I was so lucky getting my PS5 on release date from Best Buy. My PS5 looked great on my old tv but I love my PS5 so much I had to purchase a tv with 2.1 hdmi/120refresh rate. The graphics are nothing short of amazing even when I’m performance mode. The game’s graphics are only getting better and I can’t wait to see what’s yet to come. I’ve had no issues with my PS5 and even installed a 2TB hard drive with heat sink. Love it!!! Hopefully more people will be able to get a PS5 soon, more the merrier. Happy New Year!!!

I play it all the time. Hasnt failed me and an endless library of games that im trying to catch up on not to mention its just a great media player.

I lucked out with getting this PS5. I was forced to resetting the page but it was completely worth it seeing as my PS4 recently died out on me a couple weeks before hand. If you like PlayStation, I would highly suggest getting your hands on one. The games that are compatible for a PS5 upgrade make for amazing frame rate and performance upgrades, but some aren’t as good as they would appear. All in all I believe PLAYSTATION to be superior to the XBOX but it’s all my personal preference. I don’t need to add pics, just the standard white PS5

Super easy to use. Games look great. Had some connecting issues but that was more so on my older TV. Upgraded TV and no 0 issues. Gets dusty easily but that’s not a huge deal.

Surprised the kids! They love the new design, say it’s user friendly and has great graphics. Built in microphone is a great back up but not the best quality.

I love my PS5!! The controller is a game changer as well! This console makes me want to replay all my PS4 games! Well getting one was hard, it was totally worth the wait!

Must buy for serious gamers. Graphics and speed are top notch. Endless game options. Really enjoy the console and I highly recommend if you love video games.