Customer Ratings & Reviews

Amazing system, haven't had any freezes or issues in almost a full year since I got it. I haven't had any issues with my controller either although I know some have had drift issues with their sticks. It is pretty quiet although I'm used to my PS4 which sounded like it was about to liftoff into the atmosphere. It does sometimes run loudly right on startup for some reason, but this drops off really quickly after. And I actually love the design! Gaming is supposed to be fun and I'm glad Sony went with something bold and different.

Awesome product. Love, love, love it, it is bigger then expected but I made it work. Faster then initially thought and seamless transitions for between games and apps.

Amazing gaming console. Worth every penny. Im playing God of War and it looks amazing on an LG OLED. It looks so realistic. Im not even sure what loading time is.

Love this system. Transistion from ps4 was smooth and easy. Controller is Sony's best yet. Absolutely love the system. Plus around 20 free ps4 games come free.

Absolutely fantastic device. The next-gen graphics are incredible and load times are great. If you are coming from an older PS4 or Xbox one, this is a no brainer

Looks better in person than the pictures. The controller is the true upgrade here although the white is already getting dirty because of the rear texture holding dirt.

Hands down the best console out there. Graphics are amazing and the controller haptic triggers take it to the next level.

I got so lucky purchasing this console! I literally check on launch day and boom! Got it! The graphics and speed of the console are so much better! A must have console

I'm so happy to of recieved this console I just wish shipping it to home was an option. I can understand how scalping impacts the console and it's hard to procure one but I do wish best buy would of shipped this to me.. I had to drive a way away to get it but still at the end of the day very much worth it.. after playing the console its far better than I imagined. everything looks beautiful on it and the console itself is actually bigger than i thought it would be. It was worth every penny. good luck clicking to everyone trying to get one it is worth it

Love the speed of the PS5. It is also really quiet. Best of all it plays my PS4 games and they run even smoother and load faster than they did originally.

Had a ps4 slim before this and it is definitely worth it. Load times are quick and games look beautiful. I say that it was worth every penny.

A lot faster than the ps4 pro, makes launching and closing the games a breeze. Graphics improvements are very noticable and dual sense controllers are best immersive

A worthy successor to the PS4. Controller is an improvement, and the load times are great for PS5 designed games. 120 FPS mode is a plus for supports games.

Everything you expect a next gen gaming system to be. High end graphics, blazing fast load times, 4K Blu-ray player. Highly recommend without any hesitation.

Amazing system have had it for about a year maybe now and it’s still amazing. Silent works well haven’t had any major issues like some other people.

Great console although it is very hard to get. It comes with a nice controller and verticle stand to place next to your gaming setup. Incredibly fast.

An actual review about the system... this thing is Amazon, difficult to get but well worth the effort. Speed is incredible and graphics are just top notch.

Pros: Really good console with high performance. Works wonders with my ps4 games and the new ones. Super silent even when going over an hour into high performance games like call of duty cold war. The controller is super comfortable and the boot up of games or even the entire system is really good. Cons: Sometimes when doing low performance ps4 games, the fan gets really loud for no reason. Also the controller gets fairly dirty fast, and it feels like a real transition from the ps4 dualshock. Overall its the best system you can get for $500, and I enjoy playing with it everyday.

This console is really fast and quiet. The controller is light and feels good in my hand. No issues. Highly recommend. Fast delivery from best buy

Ordered on the 15th of December and received it on the 20th.. Been nearly a month since owning it and it is awesome. I've had no problems with it no glitches, bugs,or it freezing up. Games run smoothly and quickly as described ,well least the games I own lol. Astro playroom is such a joy to play and sight to behold on this next Gen system having lots of fun with it. Bottom line : Sony playstation 5 is a great console and easy to use after a few tries of understanding the interface, happy to have secured one and hope everyone gets their hands on it soon and when they do enjoy it as much as I am.