Customer Ratings & Reviews

Incredibly easy and quick to set up, great graphics! Love that I can add new games while still enjoying my old ones. Pricey but worth it.

Ps5 amazing speed and graphics. Coming from an original ps4, it is a major difference. If you haven't upgraded the TV is a while (like me) that's a must.

Great console absolutely love it, enjoy playing it and using this console to relax and use all the features it holds

Great console. Easy to use and the transfer from the ps4 was easy. Graphics and load times are great. Highly recommend if you can find one.

My husband and son love video games. Probably way too much. I don't see the need for having the newest PlayStation, but they do. I will say the picture is beautiful, and my husband and son both say that it runs so much faster than their PS4. My husband says that the game selection for the PS5 is minimal, but I loved watching them play Miles Morales and Destruction Allstars. If you're trying to get the new PS5 and can wait for the craziness of buying them to be over, then maybe wait. But the boys in my house say for sure that it's a must-upgrade system over the PS4.

Beautiful graphics and an Amazing SSD! No more slow load times. The machine is much quieter than its predecessor. PS4s could sound like jet engines.

Absolutely amazing graphics. The boost in speed has been AWESOME. Large in size for the entire console but love the design and look. 100% worth every penny !!!

The biggest difference when actually playing is the new controller, which is awesome. If you already have a ps4 i would not pay anything over retail though.

The PS5 is a true generational leap, offering incredibly fast load times and an innovative new controller that can change the way games feel.

Absolutely amazing! Everything about the new PS5 is fantastic. The startup and transfer process is easy. Graphics are next level. The new controller is great.

Great console, interface, the DualSense controller is amazing. Only complaint is the sheer size of the console. That’s to be expected with new releases though.

the graphics and controls are definitely improved over the ps4. i especially enjoy the new feel of the controller. much more of a natural feel when holding it.

So much better than the ps4 which I didn't play very much. The graphics are on par with pc. Exclusives Controller These are 2 reasons to get ps5 over Xbox x

Everything expected in a next gen system. The load times are incredibly fast now. The controller shows impressive updates with all the senses!

PS5 does not disappoint on the speed and graphics! Kids are happy!! Love that I can play PS4 games on there as well. Great product! Great Entertainment!

The best console to date. Excellent graphics and gameplay. Have always enjoyed owning a playstation. Love the controller and also this has the best games.

Thank you Best Buy for making the process of checking out with this item possible! I tried for months with all retailers and was finally able to get in ‘line’ and purchase within the allotted check out time. It seems the process and pick up locally options at least helps to combat all the bots. The PlayStation 5 lives up to all the hype and am so excited that we were finally able to score one. The pick up process went smoothly and we were even able to get it a day earlier than initially estimated. Great system!

I was skeptical about how much of a difference the PS5 would make over a PS4, but pulled the trigger anyway because there are already exclusive games we wanted to play. Holy Cow, was I wrong. Even PS4 games run and look better, but the difference in games with PS5 upgrades was unbelievable. everything is crisper and smoother. Load times in most PS5 games are non-existent. Welcome to the future!

Absolutely love ps5 and customer service. I really enjoyed speaking to staff and made an exception to get ps5

The Playstation 5 is an awesome console. The graphics are incredible and the Dualsense controller feels better than ever! I highly recommend it!