Customer Ratings & Reviews

So far so good! We are having some issues figuring out how to transfer everything over from the PS4, but that is likely user error. A bit disappointed that this has less storage than the PS4 Pro. However, my son loves the graphics, new features with the remote, and other new features.

Major upgrade from PS4. Great graphics, intuitive controller. Definitely worth getting. Even the game that comes with it is pretty fun.

I absolutely love the dual sense controller and the haptic feedback. The real game changer is the lightning fast load times. I also have the sony oled a90j and the ps5 is gorgeous on it. I'm giving the 4 stars because there have been some unstable games that have made it crash(gt7 and ghost runner).

Love it!!! My last gaming system was the PS3 and the differences are amazing! The graphics, the speed, the design...truly amazing!!!

Incredibly fast load times and looks great! Mostly silent and doesn’t run too hot, paired with the accessories it’s one beast of a machine.

The ps5 is amazing. Good graphics and it’s so fast when you load up games. Can’t wait to be playing more ps exclusive games on this console

Great system. I have really enjoyed playing Spider-Man and call of duty on it. Best Buy also made the pickup a nice and smooth experience

This is the best playstation yet! The graphics are out of this world! Load times are cut significantly, nothing to complain about here.

Runs pretty good, there aren’t a lot of bugs when playing a game. Controller is pretty solid and the console doesn’t overheat too much

Ps5 is an awesome machine, love the box love the graphics and like that Best Buy is able to get these to us! Thanks

This is a awesome system the graphics are amazing,The controller is second to none and the design is great way to go PlayStation five.

It's very beautiful in person. Very easy to setup. It's huge. Way better then the Xbox. And the controller is amazing.

Excellent console, load times are amazing, and i love the looks and feel of it. The dual sense controller really makes it feel next gen.

It’s the next generation of games which look soooo good and the loading is also very fast less loading and more playing a must buy

Next Gen is here! The best home gaming console yet! Ultra fast SSD nearly eliminates loading. The future is here!

Love it!! Super fast loading of games, and the controller feels great! Accessing in-game PS5 controls (party chat, etc) is super fast!

Great product. Runs quiet and smooth. loads games very quick. Only issue is that its very difficult to get

Getting this pre-order took a lot of effort and the wait was worth it in the end. This game console is next level with faster loading screens, 4K-8k better graphics, and the design of the console looks stunning! Definitely would get my hands on one if I wanted a better gaming experience. P.S. Best Buy’s Customer Care team is fantastic! They had an answer for every problem I had during the pre-order process. Best Buy has a loyal, happy, and lifetime customer after my experience with their customer service. Thank You BestBuy!

So far so good - waiting to see some more games come out. Overall a really cool console with a great design and excellent controller.

Absolutely a next Gen console! This worth upgrading from PS4 to the ps5 very quite and very fast! The new Dual Sensor its a game changer!