Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$279.99
Save $120
Comp. Value: $399.99

Customer reviews

Rating 4.9 out of 5 stars with 32730 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers commend the PlayStation 5 Digital Edition Console's impressive graphics, smooth performance, and fast load times, highlighting the enhanced controller and ease of use. However, some customers express concerns regarding the console's size and limited storage capacity. The lack of a disc drive is also noted by some users, while others mention the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 32,729 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Honest Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a fast tank. A few growing pains (2nd player controller freezes up occasionally, no folders or themes in UI, controller buttons for L1/R1 are a lil big, backwards compatible games will try to download last gen version every time you turn on console if you don’t turn off automatic downloads, inside of console is EASILY scratched upon removal of panels, and last-ish but not least, Not all functions (screen share, broadcast, twitch, & more party functions) are backwards compatible.), but it has massive potential to be the greatest PlayStation console to date. A beautiful path has been laid, but it’s going to have to fill up some of the holes so we can run instead of walk. -The Pelican

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Ps5 is awesome!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To get to the point, it’s an amazing device. Not only do you have innovative device on your hands, but it also come with a charming software called Astro’s playroom that effectively highlights the controller and console’s strengths. If it weren’t so hard to obtain, I’d recommend people to get it now.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this console. Big upgrade over my launch ps4 which was definitely showing its age. Games load quickly and the UI is very snappy. Love the new controller as well. Its a little on the bulky side in terms of system design, but it still manages to look futuristic and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Welcome to the next gen!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, the new UI is sleek and it does everything so fast compared to the PS4 and PS4 Pro. Wish Sony did a Black model as well but I'll grab some plates online, can't wait til they release colors of the DualSense, the white seems like it'll get discolored if you don't clean it regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to the ps4. Got very lucky to get one

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Great powerful console for a reasonable price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Sony console. I love the controller and the game library. The console is missing some technical features the Xbox has but it's controller is the real show stopper for now. Also the menu system is not as robust and quick to use as the Xbox Series X's is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The wait was worth it

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many months and many fail attempts, i was finally able to get one. It a great console and currently replaying many of old games for the ps5 amd it’s refreshing to have a smoother experience. The controller feels great plus the speed of the SSD makes it so fast to load games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 4 out of 5 stars

    Great console lacking games

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent console, great graphics and load times. Needs more next gen games. Worth waiting until you can find one for msrp. So far you're not messing out on anything by not having one.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Ginormous and I'm okay with that

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Welcome to next gen! Was lucky enough to get in a launch day in-store preorder and I couldn't be happier with my purchase. The Dual Sense is a game changer, and the pack-in Astrobot game gives you a taste of all the cool things the controller can do. Demon's Souls and Miles Morales are must haves!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Yes!!!!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously, this item was the hottest item of 2020! So i’m so happy that I was able to get my boyfriend one. The graphics are awesome! The quality of the device is amazing. Honestly, I have nothing bad to say at all. If you are able to get your hands on one, definitely buy it. You won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Excellent Console, Worth the Upgrade

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experienced no issues with the console so far. It has not frozen up on me or glitched as of yet. It is much faster than the PS4 and better in every way. The new DualSense controller is much easier to hold and enhances the gameplay experience. Overall a fantastic console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Don’t give up

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got lucky & got my order to go through back in November. So far it’s been a great buy! I know bots or whatever have made getting one a horrible experience but all I can say is this product isn’t worth more then $550 especially if you have a PlayStation 4 pro. Please be patient & don’t give up!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    110% Next gen

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic console. Hella fast and smooth AF. PS Now also works great even on WiFi and there is ZERO lag compared to playing on PC. And it makes zero noise, loudest I hear is when the disc is reading and still pretty low. Can't wait to play all the next gen games, 2021 will be a great year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I dont play games

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant believe I got one! Amazing 4k blu ray player!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome Console

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual console is a lot bigger than I thought it would be and the controller is heavier than the PS4 one. The trigger buttons feels a lot better than the PS4. Updating the system and downloading games takes forever but overall I'm very happy with the PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift and my son absolutely loves it. The loading time is very fast and the new interface is nice. FYI keep PS4 plugged in while setting up the PS5. The transition from the PS4 to the PS5 was very smooth and hassle-free. It's a huge console but, powerful in the way it operates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console with 9th gen upgrades that show with faster loading times because of an SSD and beautiful 4k with the potential for 8k with newer TV's. Anyone reading best of luck trying to score the PS5 as you will eventually get yours and be able to enjoy the next gen of gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PlayStation 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console! The graphics are amazing and the system is super fast. The only negative thing about the PlayStation 5 is that there aren't many games available as of right now. Hopefully more games will be released for it. Everything else about the console is great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Awesome Console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. I've heard people have issues with the console or controller but so far it's been working perfect for me. Haven't bought many games as of this review but the few that I did play well and I've been having fun. Recommended for any PlayStation or really, any gamer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive upgrade from last gen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very pleased with this console. Having an SSD really makes this nice and easy to navigate. Improved fidelity and more games available at 60 fps standard makes this an easy upgrade over the PS4. With backwards compatibility with last gen titles there really is no reason to get a PS4 anymore.

    I would recommend this to a friend