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Customer reviews

Rating 4.9 out of 5 stars with 32730 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers commend the PlayStation 5 Digital Edition Console's impressive graphics, smooth performance, and fast load times, highlighting the enhanced controller and ease of use. However, some customers express concerns regarding the console's size and limited storage capacity. The lack of a disc drive is also noted by some users, while others mention the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 332 Showing 6,621-6,640 of 32,729 reviews
  • Pros mentioned:
    Controller, Graphics

    Rated 4 out of 5 stars

    New PS5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Easy set up, great graphics, comes with free game that show case new controller vibrations, backwards compatible for ps4 games Cons: Large component and small 825 gb memory.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    GET THIS SYSTEM!!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system if your on the fence get it you won’t regret it. I literally woke up early for work one morning and logged on to bestbuy.com and was able to order a ps5 Love it Best Buy please continue with the two step verification process ( to deter scalpers). Love my PS5

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Beautiful gaming on 4k

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My console since the PS in 1998. It is gorgeous and amazing. The picture is beautiful on a 4k TV, love sitting on the couch playing it and looks great. It is massive though had to find a new spot for it as it takes up a big chunk of space.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony made a really great console. Finally was able to get my hands on one. Definitely worth the wait. Was able to get the disc version of Resident Evil village for a great price so getting the disc edition PS5 is already proving to be beneficial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frosty the Snowman

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Abominable Snowman has met or exceeded all my expectations. Graphics are superb. Loading times are minimal. Everything is an improvement from the PS4 and PS4 Pro. Now a couple things I’m not happy with. VRR has apparently not yet been implemented even tho it was advertised before the launch. Another issue is storage space. 667gb fill up extremely fast and with no approved SSDs to install that won’t be changing my time soon. The only games that can be stored externally are PS4 games so be prepared to manage your game library. All in all I am happy with the PS5 and don’t regret my purchase. While it isn’t a necessity, if you have the budget, you should consider upgrading to a HDMI 2.1 TV since many of the next gen features require HDMI 2.1 to work. Personally I recommend the LG CX. Just bought it last week and it’s the best TV I’ve ever owned in my life not only for gaming but for movies and tv shows as well. It enhances the PS5 experience by 1000%!

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Ps5 wins console war

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had my PS5 for 10 months, absolutely love it. Adaptive triggers are awesome and load times are minimal comparative to the ps4. Dust build up isn’t bad haven’t cleaned it since I bought it and am thinking of cracking it open to clean it soon

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5! Best console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it!!! Took me awhile to get one but finally got one it. The download speed is incredibly fast compared to PS4. Graphic are sooo amazing! Feel bad for people that can’t get it right now bc some people buy them and resale it for twice the actual price

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Well worth the wait!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 brings gaming to the next level! Super fast load speeds, incredible graphics, especially when playing a game designed for the new console on a TV that supports 120 HZ. My only complaint is that it took so long to get one!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console. There were few games I didn't play in my ps4 because it felt slow and not in good quality.bbut with this I have been anle to enjoy all those games. Even Cyberpunk 2077, it runs amazingly and the graphics is very nice

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds all expectations and easily surpasses the performance of the PS4 and even the PS4 pro. I can't speak for it's comparison against the Next Generation Xbox however, I imagine they are hand in hand when it comes to performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Generation is Here

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 and the Dualsense are amazing. The technology of the Dualsense is truly next-gen and has many great features that must be experienced first hand. The SSD on the PS5 is a huge quality of life improvement that provides drastic improvement on load time.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Finally!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and powerful. The product feels premium with the Dualsense controller and the games look so good. Paired this with an LG CX from Best Buy as well and the only thing I wish I had was more time to enjoy it. Home run with this console!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    PS5 with drive.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Console new era! I love my PS5 its like updating your computer with new hardware. Everything loads faster and many games got an upgrade to higher FPS. Biggest complaints so far is launch titles.. many of which are months away. Also the internal drive is pretty small.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Entertainment console to this day!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases for entertainment I've done in a while. PS5 performs outstanding. It is extremely fast loading apps. You can stop in the middle of the game and load netflix in the blink of an eye.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    The Next Gen is here!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kid is loving the new system so far. I'm glad I was able to score one through BestBuy. The acquisition season for these new consoles was one for the ages. Luckily BestBuy put in solid bot protection to give some of us real folks a chance to get a system for the holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Truly next-gen!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This addresses all of the problems I had with the PS4 Pro. It sounded like Jet engine if I started a demanding game, it’s interface was extremely slow and laggy and the internal HDD just wasn’t just fast enough. This is the best upgrade and is truly a next-gen console!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Quality Gaming System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the PS5 for a few weeks now and don't have any real complaints. I love that I can play all my old PS4 games in 60/120fps, which bring a new life into them. Also the new PS5 games look just as crisp as my gaming computer setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    PS5 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console has been great. No issues so far l. No glitches and loads fast. I’ve tried several of my PS4 games and they all work normal. The adaptive triggers on the controller definitely and 4K gaming at 120FPS stand out as a highlight.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a surprise for my grandson and to say the least it was a big hit. I love the fact that it stands and is not bulky. It is built beautiful and the clarity and sound is impeccable. Now looking for one for my other two grandchildren. I give this product a 10.

    I would recommend this to a friend
  • Cons mentioned:
    Disc drive

    Rated 5 out of 5 stars

    great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great system, works just as well as the disc version, only cheaper. Many people seem to find it more convenient to buy games digitally now days anyways so its not a very big inconvenience to not have a disc drive on the system. Still a very huge upgrade from the ps4

    I would recommend this to a friend