Customer Ratings & Reviews

Always been a Playstation guy. I've loved all their systems and this is no different. The upgrades and new tech in the controllers are amazing and could be even better moving forward if developers really take advantage of it.

Best gaming console ever built so far! Graphics are stunning and breathtaking. Make sure you connect it with a higher end 4K TV for maximum performance. Games load very quickly. Excellent job Sony!!

Amazing system. Ready for all the awesome upcoming releases. Even looks fantastic when playing with remote play! There is currently a slight lack of content but that will all change this year.

The ps5 though a bit tough to get it is definitely worth it in the long run cause of how much of an amazing product it is no loading time the games are amazing and the controller is on a whole different level

The best PlayStation I have ever owned. The haptic feedback on the controller makes shooting games feel real and the load time for PS4 games are crazy fast. I cant wait to see more upcoming PS5 exclusives. I highly recommend!

An amazing console. Only downside has been availability and game titles for the launch. There are many games announced that I am looking forward too. Having the PS5 really is a step up compared to the playstation 4 pro.

Worth the wait and headache finding one lol. Quiet, fast loading and I don’t mind the standing design because my other systems overtime would overheat and slowly have issues because of that.

This is the hottest item to get and definitely worth the wait. Loading times are so fast compared to the PS4. Only downside is storage, however if you invest on a NVME SSD that will resolve your issue.

The packaging was great. Did not feel flimsy. PS5 was what I expected. Best Buy did a great job at directing me to the location of where I would go to receive my product. Works perfectly without any issues. Definitely recommend!

Excellent graphics and speed. Like others have reviewed, the controller is large but fits my hands well and the motion feature is excellent!

So glad to finally get a PS5! Best Buy is always my go to and the easiest to get new electronics.. About the console itself, it’s by far the best next gen console! I even use it as my 4K player with no issues.

My son loves the ps5 he says it runs very fast and from the ps4 he said the Home Screen is different which is good it nice to have a good change up but overall my son is always on it and having a blast!

From someone who previously owned a PS4 Pro, I can tell you first hand that the PS5 is quicker with loading games and switching between games/media. (But not a drastic amount) but definitely noticeable. For the most part my experience has been great (no random resets/buggy game downloads etc.) if you haven’t been able to lock in a PS5 of your own, please know that you’re not missing out on anything TOO crazy. Be patient, most games out are on PS4 as well. The upgrades are nice, but again, don’t stress it too much. (Worth a buy tho)

What can I say? This is the best current gen console hands down. The first party titles blow xbones out of the wster... Oh right they don't have any yet. Returnal and demon souls are must purchases with this console.

Great performance for the price. Huge upgrade over the PS4 especially for 4K TVs. However, it's massive and the looks are polarizing.

The lack of games that take full advantage of the system is a bit of a let down. The controller truly feels next generation and truly adds to the emersion aspect of the system. If you can find one it is well worth the purchase.

They did it again! Love this beast! Mini computer and finally 120Hz! No more 60Hz! The new Controller is game changing with the adaptive triggers. Much more comfortable in the hand but still has that PS feeling which I love!

Gotit as a gift for my friend who has been trying to "secure the bag" (ps5 slang) since November. She loves it! She can finally play Ratchet and Clank Rift Apart in all its next gen glory! Thank you Best Buy!

First of all it's too huge, second of all 17 lbs!? I literally had to haul this thing to the store to add the warranty and it made me realize how not travel friendly it is. Playstation did amazing but size definitely needs work

I bought this for a friend, but I've played it with them. The system runs smoothly and is fairly quiet, the UI is intuitive. They ran out of space quickly on the base console, but they do like that you can use external memory.