Customer Ratings & Reviews

Fantastic, unique design that can easily be customized. This is the next generation gaming system PlayStation lovers wanted. Purchasing it was a huge headache and I am eager for more gamers to get a taste of this sweet machine.

Ain’t gonna lie this was worth the spam clicks on the day of pre order, this smacked me into another dimension with the speeds it would load into games. It just sits on my desk awaiting the new adventures that are coming forth.

Next-Gen Gaming at its best! Easy to use, beautiful to look at, best games to play. It's a PlayStation. Controller is top notch. Game Selection continues to improve.

Let's begin! Pros: ======= 1. Great games: "Spider Man The Ultimate Edition" is recommended for everyone. 2. Blazing fast load times, also super responsive UI. 3. Great and consistent performance in games due to the new significantly more powerful hardware compared to last gen (not going into the TeraFlop discussion). 4. I know the PS5 design is divisive, but I like that it looks like something from the Sci-fi movies. I think the PS5 Digital Edition design is the best looking console ever. 5. Dualsense controller is the best generational leap for controllers. Just play the pre-installed Astro's Playroom and you will know it for sure. 6. Backward compatibility is good but not for all games. Cons: ======== 1. Backward compatibility doesn't work as well as expected: occasional crashes, flickering even with 1st party games like God of War 2018, which received an official patch for PS5. 2. The "Rest Mode" is broken most of the time and doesn't work with all backward-compatible titles (e.g. Assassin's Creed 4: Black Flag). 3. The operating system is buggy in other ways as well: got the prompt to go into rest mode while I was playing a game. Several times. 4. No support for VRR and ALLM at launch. Possible support in future system updates. 5. No support for internal storage expansion. On top of that, no way to just store (not play) any PS5 game to any USB external storage you might add. As a result, if you buy only 3-4 AAA PS5 games, you might have to choose which ones to keep due to only ~650GB of usable internal storage. 6. The new operating system removed some of the very useful features that was available on PS4: no support for folders, holding the PS button doesn't give you the shutdown/rest mode menu, etc. Verdict: ========== Since most of the cons (if not all) are just bugs/lack of development, they can easily be fixed in future updates. Once those updates are here, PS5 would be great system to play games on (not to mention the great 1st party exclusive games like Spider Man, Horizon Zero Dawn, God of War, etc.). So, anyone who is not able to get their hands on the PS5 due to high demand, maybe it's not that terrible to wait while these bugs are fixed for a much better and smoother experience.

Fast, quiet, and it's worked since day one. Set up was super easy, and self explanatory. The unboxing experience was not as hyped as the product is made out to be. However, everything works out of the box.

I would definitely recommend this next generation console! This is the best of both worlds, great performance and great value. The gameplay is amazing especially for call of duty games!

The PS5 is a genuine leap forward for console gaming, offering gorgeous 4K performance, stunningly fast load times and a truly game-changing controller that makes playing games more immersive and tactile than ever.

Great futuristic console design. The games are great. I can’t wait for Sony to implement new features going forward like VRR and Internal storage. This is the fastest selling PlayStation console for a reason!

I have both the Xbox Series X and now this PS5. While I love my Xbox and it clearly has a slightly superior hardware but the controller of the PS5 is what makes the PS5 feels truly next-gen!

It was a battle getting this bad boy but its so worth it. Games looks phenomenal. I will say some games are pretty laggy but I believe with future updates they'll be ok. Good luck to everyone still looking!!!! You'll find one.

I’m one of the lucky ones!! I’m so happy that I got one! The graphics, sound and gameplay is great!! Every game I play looks and plays so much better!! Thanks Sony and BestBuy you guys are awesome!!

Finally snagged one but it took awhile! Fast, works well connected to UHD TV, great picture but not sure worth three times my PS4 Slim!

What can I say? Next generation gaming is awesome. Gameplay is so smooth. Load times were fast, I mean really fast. The only thing I think it's a downside, is hard drive size. It's small. You will need a external hard drive.

I was able to grab one, two weeks after release and so far its been worth the wait. The quality and performance upgrades are noticeable from set up and game play is AMAZING.

They did what everyone wanted them to do, which was make the ps4 pro professional edition. Basically a beefed up ps4 system with a very cool new controller. Nothing else innovative, but not necessarily needed.

From someone who owned a PS4, this console is an absolute beast! It loads and handles all triple-A games within seconds, and so far, no major crashes occur. I totally have no regret upgrading to it from my previous gen console.

Excellent, the digital is worth the savings if you only play digital games and don’t have any physical ps4 games. Controller is great. Only thing I wish Sony would already support is 1440p, as well as VRR.

Best video game console yet. Console looks futuristic. Bigger, heavier and sure to turn heads. The controller has amazing features never seen or felt on any other system. 4k and 8k resolution with 120 fps and hdr available.

This is my 3rd Playstation I was able to get through Bestbuy and they've been the easiest to work with and pickup. When you include the rewards you get with each purchase this was an easy decision.

Was able to finally get one of these thanks to BestBuy. Very easy to pick up and was able to make my nephew very happy for xmas. Product itself is good quality and runs very smoothly. Overall satisfied with our experience.