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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 32730 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers commend the PlayStation 5 Digital Edition Console's impressive graphics, smooth performance, and fast load times, highlighting the enhanced controller and ease of use. However, some customers express concerns regarding the console's size and limited storage capacity. The lack of a disc drive is also noted by some users, while others mention the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 367 Showing 7,321-7,340 of 32,729 reviews
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics, the ssd, the look, and the style I think are awesome. The console itself is quite big, I purchased the unit with the disk drive so it is a bit bigger than the unit without. The home screen has been re-done and cleaned up. Everything seems to be focused around being very user friendly and pressing the "ps" button really shows that. It brings up everything just like the ps4 did but everything seems faster and smoother. Sony also made a separate space for media, YouTube, Netflix, etc. So now I don't have to scroll through all my games to find my favorite video streaming platform. All in all I am really impressed with this next generation console and I'm looking forward to the ps exclusives that may come out in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best PlayStation by far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys love, love, love this console. I really won mom points when I showed up with this. They say the graphics are great and the best part is that it came with several free games already loaded into the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 is cool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the console has been great, no problems. Looks cool and I'm really enjoying the controller with the dual sense features. Only problem is I find myself playing my xbox series x more because of gamepass and the fact that there aren't very many ps5 games out yet. Didn't want to reduce any stars because the lack of software is normal at the beginning of the generation. As a gamer you will enjoy this console because it offers gaming experiences unique to this brand. If your trying to decide between this and the xbox brand I would say the xbox brand offers more value but they both offer their own unique platform experience. Bottom line if you can afford both, get them both and you won't be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console, worth it if you’re lucky enough to get your hands on one. Hopefully it becomes more accessible later on with newer titles coming out (Spider-Man 2, GoW: Ragnarok, Wolverine)

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got one and thought Best Buy had the easiest way to checkout compared to other sites where they would sell out. Ps5 is massive but it’s awesome! The 120fps is great and playing at 4K is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving my new console. Sincerely best buy is for now the best place to buy a next gen console(since they are sold out everywhere), the purchase process was fast and got in less than a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in Some Ways and a Let Down in Others

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in Some Ways and a Let DoIt is really hard to beat the console exclusives that are only PlayStation. However, there's not too many out yet for the PS5. I've finished Demon's Souls on it, but due to the broken rest mode for the system, I ended up needing to reinstall the game early on because it got corrupted due to the system not wanting to wake up out of rest mode. However, I also had the game get corrupted when I didn't close the game (pressing Start then pressing Close Game in the Home menu) before I turned off the console. so I have ended up reinstalling the game twice due to corruption.n in Others

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    If you can get one, they exceed expectations!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system and the graphics are beyond incredible. The update that is being released tomorrow will fix its shareplay with PS4 issue and add a lot more customization which was my only real complaint!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! luckily i was able to get my hands on this and definitely worth the money! whether you get the the digital or disk version the graphics are awesome on this thing! Do not forget to add warranty:)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best purchase, highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this console for just over 3 weeks now, and it’s all worth it. I was staying up late at night until I finally copped my PS5 from here (BB). So glad I finally got one. Everything about it is so clean

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Sony PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics even with PS4 games and the PS5 games are awesome. Download times on the PS5 with our dsl internet are MUCH faster than the PS4 Pro we had before. Half the time to download updates for games, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this thing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and quiet. The DualSense controller is an unbelievable improvement when games fully utilize the haptics. I highly recommend the disc version over the digital-only, it really broadens your options.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Major upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are incredible. Overall lay out is great. Turning off was a mystery but figured it out quickly. The way the whole console looks is unique and futuristic. It is a must have upgrade from the ps4 for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Next Gen Is Amazing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for almost a year now and I absolutely love it! It’s faster and the graphics are amazing and the games are astounding!! I can’t wait to see what else Sony brings to the PS5!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5 Optimized Games Look Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't believe I was able to get one of these. Next gen gaming looks amazing, especially Demon's Souls. Can't wait to see what this new generation of gaming has in store.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty dang good console! Though would like more storage since it is “digital” edition but oh well_ . . _ \ ~ /

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Amazing console!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Used to only play on xbox and thought the PlayStation series was dumb, but my god was i wrong! Exceeded my expectations in every way possible! The controller is amazing, and the console is powerful!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love the PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS5 so much more than the ps4. The PS5’s graphics and loading times are noticeably better than the ps4 I’m very happy I was able to get my hands on a PS5 from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5 Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly enjoying my new Playstation 5. The graphics are superb and the way you can download the PS4 games to continue playing on the PS5 is awesome. You can upgrade games seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    THE BEST NEXTGEN CONSOLE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best next gen console. XBOX doesn't compare. I like that I can still use a disc for games (because real gamers like hard copies) or download them all digitally. BEST GRAPHICS

    I would recommend this to a friend