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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 32733 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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99%would recommend to a friend

Customers are saying

Customers commend the PlayStation 5 Digital Edition Console's impressive graphics, smooth performance, and fast load times, highlighting the enhanced controller and ease of use. However, some customers express concerns regarding the console's size and limited storage capacity. The lack of a disc drive is also noted by some users, while others mention the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 32,732 reviews
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    PlayStation for life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 is the best. It has a great game selection, awesome graphics and is pretty quick. I did upgrade my storage to 2TB with no issues. I’ve been playing PlayStation since #1 and I won’t change

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics, Load times

    Rated 5 out of 5 stars

    PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, super fast, beautiful graphics, load screen what's a load screen? The controller feels better an fits better in my hand than the PS4. The haptic feedback is incredible, really hope game developers take advantage of the technology.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics
    Cons mentioned:
    Disc drive, Storage

    Rated 4 out of 5 stars

    The PS5 is a good next generation console, but.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a good next generation console, but it has some flaws. The loading times are almost not existence and the graphics are very good. The controller is very advanced with adaptive triggers and haptic feedback. The negatives are that the usable storage of the console is only 667 GB and that is ridiculous by today standards, there is currently no way possible to install and play PS5 games from an external storage and the internal slot to extend the storage is disabled, the disc drive is noisy, and the games are $70.00.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are great and the load times are beyond shortened. The controller looks great and feels great. Haptic feedback is super cool and the adaptive triggers are great too. The console looks very sleek though it is quite large.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Best thing since sliced bread

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This baby is the next step in PlayStations history. It’s been great for me and it should for you too. Just recommend installing an internal SSD. The space is limited otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Sony's 5th does not disappoint.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony's latest console iteration is filled with potential — some of it already realized, some a promise of what's to come. Experiencing the haptic feedback triggers adds a tactile element that feels essential. Playing Ps4 titles without haptic feedback feels like something is missing now. The graphics are outstanding and will only get better. The UI is improved, and will continue to be refined. If I had a minor criticism, it's that the console itself is gigantic. Not an issue for me, but could be for people with limited space. I recommend Demon's Souls and Spider Man Miles Morales as titles to play at launch. It's also improves on some of the best ps4 had to offer. Try the Last of Us Part 2, Ghosts of Tsushima, God of War, Death Stranding, and Cyberpunk 2077 when it comes out in early December.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics, Performance

    Rated 4 out of 5 stars

    Amazing when it doesn't crash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still shocked I was able to pick one up on launch day after that bungled pre-order shamble back in September and all the scalpers who are ruining the holidays for a lot of parents and kids alike. Anyway, the set-up was pretty messy, there are lots of little tips they don't explain to you, especially when setting up a data transfer from your old Ps4. They recommend using a LAN cable but this causes issues with the transfer, use Wi-fi. Then for some reason, getting the console to not crash every day is a miracle, it happens at least once daily and seems to be tied to using an external HDD. My advice, unless you are actively playing PS4 games off of one, leave it unplugged until you need it; it just causes problems so leave it out until Sony patches this issue. Transferring games from HDD to the SSD, or vice-versa takes forever for some reason, have no idea why. Now, on to the good stuff, the games! They look amazing on next-gen, and the loading times are pretty quick for native ps5 titles. Even in backwards compatibility with ps4 titles that haven't been patched, the load times are noticeably quicker and if the game featured an unlocked frame-rate or dynamic resolution, the ps5 will max these bounds out to deliver a much better experience. Spider-man Miles Morales is probably the best tech demo out there for the system, as it allows you to have native 4k with ray-traced reflections (for a console, this is pretty impressive to see in action) or choose a performance mode that runs at near 4k with slightly cut down fidelity (you won't notice in action) and 60fps. The 2018 spiderman also gets a remaster that gives it many of the same features and is super fun to play in next gen. A lot of games are taking this route of offering a choice between high frame rate or high fidelity with 4k and it is refreshing to see devs give their customers the choice between the two. All-in all, having owned every iteration of the playstation since the OG, this was the most impressive launch line-up and experience I can remember having. Aside from the technical issues (of which there are plenty) I still find myself extremely impressed on what Sony delivered for $500. The value in that price-tag is pretty undeniable and it is an amazing experience!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    PS5 - The King of modern Consoles

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 lives up to the hype! The graphics are unbelievable, the load times are nearly non-existent. Considering that the Xbox X doesn't have many unique titles exclusive to Xbox anymore, spend your hard-earned cash on this instead.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Boom! Next gen glory!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerhouse system which performs very well when multi tasking. No loud fan noise even when working overtime. Load times are almost non existent. Graphics are amazing. Console is quite large however.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Speed

    Rated 5 out of 5 stars

    Fast and convenient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a fan of Playstation since the release of the PS1 in the mid-90's, so I may be a bit biased, but I am absolutely in love with the PS5. I was somehow able to purchase one in Mid-January. So far I've played through Astro's Playroom, some of Demon's Souls, and a ton of Ghost of Tsushima with the 60 FPS patch. All have been incredibly FAST on the new system, which I feel is the PS5's biggest drawing point. I have very little time to work due to my job and social life, but being able to instantaneously load into games on the PS5 makes me so much more inclined to play games when I get home from a long day on the clock. I have picked up Miles Morales, but haven't played it yet so I can't comment on it, however, Demons Souls is incredibly beautiful on the system!

    I would recommend this to a friend
  • Pros mentioned:
    Controller
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Mind Blowing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a powerful and well-designed console that offers a compelling next-gen gaming experience. Its library of exclusive games continues to be a showcase for the PS5’s marvelous DualSense controller, spatial 3D audio tech, and super-fast SSD, and it’s the reason why so many gamers will covet Sony’s new PlayStation console. It might be too big for some setups, though, and a couple of issues hold it back from being a five-star product. However, it's a welcome upgrade over the PS4 and an exciting portal to next-gen gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics
    Cons mentioned:
    Availability, Size

    Rated 4 out of 5 stars

    Great Console, Hard to get

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the PS5 to replace my PS4. Absolutely love it. The Graphics are amazing and the new controller is pretty cool. It takes a bit to get used to. The one thing that made this console a 4/5 is that the size is A LOT larger than the PS4. It was hard to find a place to put it because of how massive it is. Tip: The Digital Version of the PS5 is much more in demand, so If you have the extra money and don't have that much patience, I would try to get the Disk version as it is a little bit easier!

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    Fantastic Next Generation console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Next Generation console! Load times super fast due to the new SSD installed in this generation. Graphics look amazing and the new controller may just be the cherry on top. The haptic feedback is truly amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Controller
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, great controller, great pack in game—the only thing not to love is the price. In hindsight I wish I would have bought the no disc version but overall a great console I continue to be happy with.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Ps5 for the win

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You already know greatness awaits!!! Sike nah, the loading times are fantastic, graphics are greatly improved with higher textures, fidelity, ray tracing and resolution. As of now only a handful of games are available through first party but that should be better by year end. Haptic feedback, adaptive triggers and external speakers are great on the controller. Even my $25 headphones sound great on the ps5 through the software enhanced tempest engine. I’ve enjoyed Astro bot, Cold War and Spider-Man , but the ps plus collection has been great so far. Only gripe is the storage (effective 645 GB for me). An ssd or HDD is greatly recommended. Or you can you always wait until this summer for Sony’s recommended solutions in ssds. Happy hunting.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Ps5 performs well,wish controllers were bigger

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ps5, feels like kind of a waste as i only bought it for exclusives as i play everything else on pc, but when i do play it performs well and looks nice in my living room. Although it is a tad big

    I would recommend this to a friend
  • Pros mentioned:
    Controller
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Beautiful Console, but it's huge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this console for about a week now and I absolutely love it. I do not recommend getting the PS5 yet due to the reason that there's a only short list of PS5 games out currently. It's such a beautiful console, the only downside is the size. It's a big console and I do mean BIG. So make sure you have room for this beast before you decide to buy it. The controller is amazing, I absolutely love the haptic feedback and the adaptive triggers. It feels like you are in the game yourself running around and exploring. The controller makes the game every bit more immersive. The console also comes with a free pre-installed game called Astro's Playroom. The value of this console is average for now just because there isn't many PS5 games out yet.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an autistic son and the ps5 has been a life saver at times! There is so many things that he can do in this, not just play video games!! The graphics on this thing are amazing and the speed is just ridiculous. We love it

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics, Speed

    Rated 5 out of 5 stars

    Truly next gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my PS5 and I don't really even care about the next gen launch consoles. I've really just been playing The Last of US Part II so far, but the graphics, speed and controller are all amazing. If this game is last gen, I can't wait to see what Sony can do with next gen! The controller is probably my favorite part. For me, it even out does the XBOX Elite controller in feel which has been my go to for many many years. It just feels high quality and perfect to use. I never feel like I'm missing the buttons or fatiguing my hand like I did with the PS4 controller. Setup was easy and I experienced none of the bugs or crashes that others have described. I transferred my old games and saves via a USB SSD. Was fast and simple.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    It was worth everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade from the PS4! Amazing graphics and frame rate and the Dualsense is literally a game-changer! It's the best part of the PS5, u feel and hear everything going on within the game through the controller, like the rumble from the Nintendo Switch but more intense and advanced, not to mention the adaptive triggers! You feel the tension of firing a gun or shooting a bow and so on, it's so much more immersive and the 3d audio works great as well! The console isn't perfect, has a few things it can work on but it's more of personal preference I guess. I knew the console was going to be big but man! lol I'm a 28-year-old guy and it's literally the size of my leg but I love it!!

    I would recommend this to a friend